Reseñas de Fashion Friendly

Hello, Thank you for your feedback! I am sorry, we have not yet received these returned goods into our Warehouse for processing, please allow 14 working days for returns to be completed, this can occasionally extend to 28 days during peak times. If this time has elapsed, please track your return and if this shows that the return has reached our warehouse, we can process your return/Exchange using the tracking if you send this to us at cservice@kingstown.uk.com Kind Regards, FF TEAM

Hello Thank you for your feedback! I am sorry you have received three colours the same, we have checked the online order and can confirm that charcoal was ordered. We would be more than happy to exchange or refund unsuitable items on receipt of the return. To return by Royal Mail, please parcel the item(s) up and address them to PO Box 98, Driffield, YO25 9WX. Please ensure a note is enclosed with your full name and address and the action you would like us to take. The cost of the return would depend on the weight of the parcel so there is no need to return any free gifts or catalogues. To return by EVRI, on their website, follow the instructions for returns. Prices start from 3.99, the returns postcode is YO25 9WX and select Kingstown Associates. Kind regards FF TEAM