I requested next day delivery and 1 week later I am still waiting for my product
Express Pharmacy
Express Pharmacy
11 years ago
Thank you for your feedback. We have made a claim with Royal Mail for a delayed delivery, as Special Delivery is supposed to be a guaranteed service. We have, however, refunded you the postage and packaging paid for the delivery.
Furthermore, should you wish to place another order with us, I would be happy to offer you a considerable discount on your order, with delivery free of charge.
I know this doesn't rectify the issue but I hope it goes some way to show you that we care about the level of customer service that our patients receive.
Please do not hesitate to get in touch should you wish to discuss the matter further.
Kind regards,
Patient Support Team
Express Pharmacy
Express Pharmacy is the UK’s leading online pharmacy. We provide quick, safe and discreet medication deliveries at just the click of a button. From general health-related problems right through to specific men’s and women’s health, we have everything you need to get back on the mend. Next-day delivery available.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Express Pharmacy is the UK’s leading online pharmacy. We provide quick, safe and discreet medication deliveries at just the click of a button. From general health-related problems right through to specific men’s and women’s health, we have everything you need to get back on the mend. Next-day delivery available.