I requested next day delivery but owing to an error by Royal Mail it did not arrive. I phoned Express Pharmacy and they apologised and immediately sent out a replacement and refunded the payment I...
I requested that my order not be sent until 6th July as no one will be in. Express Pharmacy took no notice and sent in immediately. No one will be in, and I expect it will be sent back to Express...
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Express Pharmacy
Express Pharmacy
11 years ago
Please accept my sincere apologies for the inconvenience caused to you by our delivery service. Your medication was resent to you after the 6th July as requested, and information on Royal Mail, displays that it was signed for on the 7th July.
We apologize for any inconvenience that was caused, and would like to offer you a discount off your next prescription with us. Please email us on help@expresspharmacy.co.uk quoting this email,to claim your discount.
I know this doesn't rectify the issue but I hope it goes some way to show you that we care about the level of customer service that our patients receive.
Please do not hesitate to get in touch should you wish to discuss the matter further.
Kind regards,
Patient Support Team
Express Pharmacy
Express Pharmacy is the UK’s leading online pharmacy. We provide quick, safe and discreet medication deliveries at just the click of a button. From general health-related problems right through to specific men’s and women’s health, we have everything you need to get back on the mend. Next-day delivery available.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Express Pharmacy is the UK’s leading online pharmacy. We provide quick, safe and discreet medication deliveries at just the click of a button. From general health-related problems right through to specific men’s and women’s health, we have everything you need to get back on the mend. Next-day delivery available.