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Reseñas de ExoticDirect

Valorada
Excepcional
Servicio
4.8
/5

5

4

3

2

1

70

7

2

0

1

80

valoraciones en el último año

Mostrando 1,913 reseñas
Cliente de confianza
1 month ago
Fecha de compra: 07/05/2025
Great service
The service is great with exotic direct. They send through all information by your preferred preference, and the information given is easy to understand. They were also very helpful when I had a...

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Amy
ExoticDirect
1 month ago
Hello , Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:Kind regards The Exotic Direct Team
MS
Mrs Lesley Smithers
Orpington
1 month ago
Fecha de compra: 13/05/2025
Lo que Mrs Lesley Smithers dijo sobre ExoticDirect:
Great company
Always really helpful and compassionate understanding. Specially when we lost our dragon recently. We have our budgie with you so feel assured and happy with the service thank you x
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Amy
ExoticDirect
1 month ago
Hello, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this! Kind regards The Exotic Direct Team
MR
Miss Kate Rathbone
Widnes
1 month ago
Fecha de compra: 16/05/2025
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Amy
ExoticDirect
1 month ago
Hello, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team
Cliente de confianza
1 month ago
Fecha de compra: 06/05/2025
Awesome
Very quick to sort out my vets bill Hassle free and worked well with my vet. Prompt payment so stress free
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Amy
ExoticDirect
1 month ago
Hello, Thanks for the great feedback on our claims service. Kind regards The Exotic Direct Team
MB
Mrs Debbie Ballad
Cheddington
1 month ago
Fecha de compra: 06/05/2025
Lo que Mrs Debbie Ballad dijo sobre ExoticDirect:
Excellent
Excellent service very friendly, always quick with delivery
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Amy
ExoticDirect
1 month ago
Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team
MK
Miss Joanne Kilty
Wallasey
3 months ago
Fecha de compra: 26/03/2025
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Amy
ExoticDirect
1 month ago
Hello, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team
MP
Mr George Parsons
3 months ago
Fecha de compra: 17/03/2025
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Amy
ExoticDirect
3 months ago
Hello, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team
Cliente de confianza
3 months ago
Fecha de compra: 19/03/2025
Set my mind at ease
Easy to use and quick
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Amy
ExoticDirect
3 months ago
Hello, Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team
MB
Mrs Donna Barrett
Stevenage
3 months ago
Fecha de compra: 07/03/2025
Lo que Mrs Donna Barrett dijo sobre ExoticDirect:
Very pleased with speed and courtesy of the claim handling
Very satisfied with speed and manner in which my claim was settled.
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Amy
ExoticDirect
3 months ago
Hello, Thanks for the great feedback on our claims service ! Kind regards The Exotic Direct Team
Cliente de confianza
3 months ago
Fecha de compra: 08/03/2025
Simple renewal
Simple renewal
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Amy
ExoticDirect
3 months ago
Hello, Many thanks for the positive feedback on our website, our aim is to make things as simple as possible. Kind regards The Exotic Direct Team
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Amy
ExoticDirect
3 months ago
Sorry, I meant our renewal process was simple! Thanks - Amy.
Acerca de ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
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1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom
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Acerca de ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.