¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Evo (New) | Reseñas de servicio al cliente para https://www.feefo.com/reviews/evo | Feefo

Cliente de confianza

1 month ago

Scam ?

I have subscribed again... I shouldn't have. Last time I missed 8 out of 12 issues. The first hasn't arrived yet, a full two months after having subscribed.
Guess I'll cancel it again. Sounds like a s...

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Fecha de compra: 05/02/2024

Reseñas de productos

I haven't received anything ! And the service is poor.

AVL Customer Services

Evo (New)

1 month ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

1

RA

Richard Albertus

1 month ago

Lo que Richard Albertus dijo sobre Evo (New):

I still have not received a copy of the magazine.

I started the subscription January 15 and have not received a copy of the magazine yet.I gave you one star rating but truly I can not rate the magazine as you have never sent it to me.

Fecha de compra: 15/01/2024

Reseñas de productos

Started the subscription January 15 and have not received a copy as of March 8th.

AVL Customer Services

Evo (New)

1 month ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of [insert magazine title] subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

1

MC

Mark Christensen

4 months ago

Lo que Mark Christensen dijo sobre Evo (New):

The first copy of my new subscription never arrived nor it's replacement....

Fecha de compra: 23/10/2023

Reseñas de productos

Very poor service, don't recommend

AVL Customer Services

Evo (New)

4 months ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

1

Cliente de confianza

5 months ago

Good service

Fecha de compra: 09/10/2023

Reseñas de productos

0

MC

Marc Church

6 months ago

Lo que Marc Church dijo sobre Evo (New):

Excellent magazine. Been reading EVO for years now and it cannot be beaten for it's writing and articles. Photography is second to none. Recently made the decision to subscribe. Very pleased!

Fecha de compra: 08/09/2023

Reseñas de productos

0

RJ

Richard Jones

6 months ago

Lo que Richard Jones dijo sobre Evo (New):

Excellent service; a subscription well worth taking out!

Excellent customer service which was fast and easy; perfect!

Fecha de compra: 23/08/2023

Reseñas de productos

I received an extremely high quality gift (a 25th Anniversary keyring) and the ongoing supply of the brilliant evo magazine has been delivered at least 6 days before it's available in newsagents. High...

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AVL Customer Services

Evo (New)

6 months ago

Hi, I hope you are well.

Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Evo.

Kind regards,
Reshma Sameer

1

Cliente de confianza

6 months ago

Non ho mai ricevuto la copia cartacea

Il giornale è ottimo ma io avevo pagato anche la copia cartacea che non è mai arrivata

Fecha de compra: 21/08/2023

AVL Customer Services

Evo (New)

6 months ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,Reshma Sameer

1

Cliente de confianza

7 months ago

Since over 2 months I have not received a single copy of my magazine. I live in Switzerland, so assume a delay is possible, but this is disappointing.

Fecha de compra: 27/07/2023

AVL Customer Services

Evo (New)

7 months ago

Hi,

Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Evo subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing.

A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

2

RG

Roy Gardner

7 months ago

Lo que Roy Gardner dijo sobre Evo (New):

Rubbish, not able to access anything total waste of time and money

Fecha de compra: 31/07/2023

Reseñas de productos

As anove #№##############

AVL Customer Services

Evo (New)

7 months ago

Hi,

Thank you for your feedback. I am sorry to hear you are having issues accessing your digital subscription to Evo. Rest assured, I have escalated this with our customer services team who will help resolve these digital issues you are currently experiencing, and they will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

0

TM

Tony McLoughlin

7 months ago

Lo que Tony McLoughlin dijo sobre Evo (New):

Quality print media needs support, and this is top quality.

Quality pictures excellent editorial .

Fecha de compra: 14/07/2023

Reseñas de productos

0

Reseñas de Evo (New)

Default Campaign ActionI haven't received anything ! And the service is poor.(178) reseñas más de este productoVer sitio web del producto

Default Campaign ActionStarted the subscription January 15 and have not received a copy as of March 8th.(178) reseñas más de este productoVer sitio web del producto

Default Campaign ActionVery poor service, don't recommend(178) reseñas más de este productoVer sitio web del producto

Default Campaign ActionQuick service and response(178) reseñas más de este productoVer sitio web del producto

Default Campaign ActionGreat value for money! Very happy!(178) reseñas más de este productoVer sitio web del producto

Default Campaign ActionI received an extremely high quality gift (a 25th Anniversary keyring) and the ongoing supply of the brilliant evo magazine has been delivered at leas...(178) reseñas más de este productoVer sitio web del producto

Default Campaign ActionAs anove #№##############(2) reseñas más de este productoVer sitio web del producto

Default Campaign Action£5 of three issues. Wow !(178) reseñas más de este productoVer sitio web del producto

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?