Disappointed have to pay $120 for a fee which was not stated earlier in the website. The fee was stated in the policy only after i bought the policy. If i know need to pay such fee i wont be buying....
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Your Tiq Team
Etiqa
5 years ago
Dear customer, thank you for your review. We regret your negative experience. Our staff will get in touch with you shortly on this matter. We appreciate your feedback and look forward to serving you better going forward.
Reseñas de productos
Fecha de compra: 07/10/2020
0
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HS
Ho Boon Sim
Verificada por Feefo
5 years ago
Lo que Ho Boon Sim dijo sobre Etiqa:
i was asked to contact my claim agent if i have any queries, but she doesn't seem interested to reply even after 12 hours.
Your Tiq Team
Etiqa
5 years ago
Hi Boon Sim, thank you for your review. We regret your negative experience and the delay in conclusion. Our staff will get in touch with you today in hopes of resolving the issue to the best of our ability. We appreciate your feedback and look forward to serving you better going forward.
Dear Yaowen, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Premium has been competitive and the experience was simple and fuss free
Your Tiq Team
Etiqa
5 years ago
Dear Yaowen, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Reseñas de productos
Fecha de compra: 24/11/2020
0
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Cliente de confianza
Verificada por Feefo
5 years ago
simplicity and efficiency
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Reseñas de productos
Fecha de compra: 12/11/2020
0
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Cliente de confianza
Verificada por Feefo
5 years ago
Quick response
Reseñas de productos
Fecha de compra: 06/10/2020
0
Compartir
TS
Teo Chee Siong
Verificada por Feefo
5 years ago
Lo que Teo Chee Siong dijo sobre Etiqa:
The website is easy to maneuver. Product information is short and clear.
Your Tiq Team
Etiqa
5 years ago
Dear Chee Siong, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Reseñas de productos
Fecha de compra: 26/11/2020
0
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VP
Vicente Lyra Cindy Paires
Verificada por Feefo
5 years ago
Lo que Vicente Lyra Cindy Paires dijo sobre Etiqa:
fast response on my enquiry
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Ease of getting insurance coverage. The app and online portals make it so convenient and easy for one to get coverage. Previously claimed the Dengue benefit without any difficulty. Prompt claims...
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Your Tiq Team
Etiqa
5 years ago
Dear Adrian, thank you for your feedback! We feel the warmth of your kind words. Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Reseñas de productos
Fecha de compra: 28/11/2020
0
Compartir
MA
Mohamed Amin Bin Mohamed Ali
Verificada por Feefo
5 years ago
Lo que Mohamed Amin Bin Mohamed Ali dijo sobre Etiqa:
Affordable pricing and user friendly interface.
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
