Reseñas de DLC Training

Hi Increase, Thank you for your feedback. From looking at our records, I can see Tracey called to introduce herself to you when you started your studies and encouraged you to book a place on an induction. As explained in your welcome email, you can attend a group induction or schedule a one-to-one at a convenient time. You did book a group place; however, you have not yet attended a session. Induction is key to starting your studies successfully. After induction, you are provided with your tutor's direct contact details to be utilised for academic queries relating to your unit of study. All learners can call our team Monday to Friday on 0800 012 6770, and you have also been provided with calendar links for Tracey, Ashley (Your Course Advisor) and the induction sessions for you to utilise at any time if you prefer to schedule a call. We pride ourselves on being available and accessible when learners would like to speak to us. Please do call as we would be very keen to understand your concerns relating to our team being unavailable, and ensure you have saved the information you need to progress through your course. Many thanks, The DLC Training Team

Hi Niko, Thank you very much for your review! We're glad to hear that you're happy with your course and find the tutors helpful. We look forward to continuing to support you throughout your learning journey. Many thanks, The DLC Training Team

Hello, Thank you for your kind feedback. We’re glad you found the enrolment process straightforward. We look forward to continuing to support you throughout your learning journey! Many thanks, The DLC Training Team

Hi Morag, Thank you for your feedback. We’re glad to hear that you found the enrolment easy to follow and the course materials clear. We appreciate you taking the time to share your experience and look forward to supporting you throughout your learning journey. Many thanks, The DLC Training Team

Hello, Thank you for your feedback. Supporting our learners is our top priority, so we're pleased to hear that you've had a good experience on your learning journey so far! Many thanks The DLC Training Team

Hi Kate, Thank you for your 5-star review. We’re pleased to hear that you are happy with the support you have received so far on your course. Ensuring our learners' success is our top priority, and we’re delighted to be part of your learning journey! Many thanks, The DLC Training Team

Hello, Thank you for your feedback. We’re pleased to hear that you received quick responses when needed. We appreciate your review and will continue working to provide the best possible support. Many thanks The DLC Training Team

Hello, Thank you for your feedback. When you enrolled, an email was sent to you with your course details and login information, along with guidance on booking an initial group induction to help you get started. We recommend checking your spam or junk folder in case it has been filtered there. If you’re still unable to locate the email, please contact us at studysupportteam@dlctraining.co.uk or call us on 0800 012 6770, and a member of our team will be happy to help you access your course and get started. Thanks, The DLC Training Team

Hello, Thank you very much for your kind feedback. We’re delighted to hear that you found the team professional, responsive, and supportive. Your recommendation means a great deal to us, and we’re grateful for your support! Many thanks, The DLC Training Team

Hi Luke, Thank you for your wonderful feedback! We're delighted to hear that Megan was able to support you throughout the process and answer all your questions. We’ll be sure to pass on your kind words. If you need anything else, please don’t hesitate to get in touch — we’re always here to help! Many thanks, The DLC Training Team