¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Directline Flights

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Servicio

valoraciones en el último año

Mostrando 17,581 reseñas

Mr Brown

4 years ago

Lo que Mr Brown dijo sobre Directline Flights:

IT WAS FINE ESPECIALLY AS I BOOKED ON THE PAGE MARKED RYANAIR AND THEN RECEIVED NOTIFICATION THAT I HAD BOOKED THRU THIRD PARTY AND I VERY BADLY WANTED TO BOOK AIRPORT ASSIST AS WE ARE 88 AND 96. ...

Sara Bradley

Directline Flights

4 years ago

Dear Mr & Mrs B, Thanks for your feedback. If you need any help arranging your assistance or checking in and obtaining your boarding passes please let me know and we will do this for you. Best regards Sara Directline Flights.Customer Service Team.

Mrs Shipley

4 years ago

Lo que Mrs Shipley dijo sobre Directline Flights:

Efficient and easy to follow,would recommend to my friends and family Thank you

Cliente de confianza

4 years ago

Excellent service

I am partially sighted and both Richard and Lucy were extremely helpful and a delight to speak to.

Sara Bradley

Directline Flights

4 years ago

Dear Ms B, Thanks for your lovely feedback. I will make sure that this is passed on to Lucy and Richard. Best regards. Sara Directline Flights Customer Service Team.

Mrs Taylor

4 years ago

Lo que Mrs Taylor dijo sobre Directline Flights:

Easy to book

Booked online, quick and easy

Cliente de confianza

4 years ago

Easy to deal with

They were very easy to book with on the web. I liked the fact that they sent a lovely E-Mail to thank me for the booking

Mr Steele

Stoke on trent

4 years ago

Lo que Mr Steele dijo sobre Directline Flights:

First time I've used them, had a minor problem and they rang me straight away and helped me

Mr Mccann

4 years ago

Lo que Mr Mccann dijo sobre Directline Flights:

Simple uncomplicated process

Mrs Eileen Woolverton

4 years ago

Lo que Mrs Eileen Woolverton dijo sobre Directline Flights:

good customer service

Had to contact direct line because of not receiving information - received appropriate information and response very quickly - thank you Gemma

Cliente de confianza

4 years ago

Functional and effective.

Functional and simple. All you need really.

Mrs Woolverton

4 years ago

Lo que Mrs Woolverton dijo sobre Directline Flights:

no paperwork received a week after booking - worrying

The booking was quite straightforward. However I have only received, a week after booking, a thank you for booking e mail not confirmation of flight details for me to check. I'm sure it is an...

Sara Bradley

Directline Flights

4 years ago

Dear Mrs Woolverton, Thanks for your feedback. I can confirm that your booking confirmation was sent to you within 20 seconds of your flight booking being made. I note that you have a Yahoo email address. I would encourage you to check your Spam/Junk folders as it is highly likely that your personal security settings directed the email there. I also note that we received no call or email from you about your missing email. Had you contacted us one of the team would have been more than happy to resend this to you. I have just re-sent this to you now, please check your Spam/Junk folder as you will probably find it there. if not, please call me on 020 8239 5045 and we can make alternative arrangements. Best regards. Sara Directline Flights Customer Service Team.

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