Good service
Rapid response
Easy to talk to over the phone
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MW
Mrs Linda Woodley
4 years ago
Lo que Mrs Linda Woodley dijo sobre Destination 2:
INCOMPETENCE BY CUSTOMER SERVICES TEAM
I and my family have used Destination2 for several years spending £1000’s with them and always had a very good service UNTIL NOW. I booked a hotel December 2020 and then caught covid so could not go,...
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Customer support
Destination 2
4 years ago
Mrs Woodley we are sorry to have disappointed you but do not feel our customer service is incompetent. You made your booking with us and a supplier was used. They have charged us for it and we are striving to establish that, despite this, the hotel itself has agreed to extend your dates due to your personal association with them. It is time consuming but we are continuing to try and achieve the outcome you wish.
MW
Mrs Linda Woodley
4 years ago
All I am doing is trying to get is new dates booked for this hotel before it expires again and they will not extend the booking any longer as you told me that the hotel charged you for this. The hotel from last year has always agreed to book new dates but you have failed to achieve this they said from day 1 I could rebook the dates They have only extended the time as you never got it sorted within the 1 year they gave you It’s simple contact the hotel give them my new dates for my flights already booked in February (as that’s the last time I will be going before May )and it’s all sorted I dont understand what your problem is 😱 why you can’t just do this
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MT
Mrs Louise Towse
4 years ago
Lo que Mrs Louise Towse dijo sobre Destination 2:
Simple booking process online. I contacted an agent with a query before booking and he was very helpful and reassuring.
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Cliente de confianza
4 years ago
Friendly and efficient. Thank you
Excellent service all round.
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Cliente de confianza
4 years ago
Good value for money
Helpful and friendly customer service team.
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Cliente de confianza
4 years ago
Great people, Great service
Nothing wrong,everything went great.
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MP
MR Vijaykumar Patel
Pinner
4 years ago
Lo que MR Vijaykumar Patel dijo sobre Destination 2:
Kelly Bateman booked our lovely family holiday to Seychelles and Dubai. Kelly was very polite, helpful, courteous, friendly and patient. Kelly provided very helpful suggestions. It was a pleasure and...
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Cliente de confianza
4 years ago
Great service from Mathew, quick and easy. Answered all my questions I had before booking. Now just looking forward to our luxury holiday.
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MH
Mrs LOUISE HADFIELD
4 years ago
Lo que Mrs LOUISE HADFIELD dijo sobre Destination 2:
Be nice if I had a response to a email I sent
Customer support
Destination 2
4 years ago
Mrs Hadfield we are sorry for any lack of communication, since you do not say to which email address you have sent yours, we cannot trace. This is especially so if to one of our consultants personal accounts. Our customer service team would be happy to look into this if you email them please.
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Cliente de confianza
4 years ago
Easy and helpful
Angel booked for me . Easy and hassle free with a quick confirmation.
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
