No one has contacted me yet the web site says they will within 72 hours- very concerned
Customer support
Destination 2
4 years ago
Mr Elbourn it is unclear why you are awaiting call back. However, we can see you booked online and this states either a call back or email is sent within 72 hours in accordance with the online booking process. If you are referring to this, please check your emails including junk as the order has been confirmed and email confirmation sent so there is no requirement to call you. If you are expecting call back for some other reason, please email or live chat with our customer service team who can address this. Thank you.If this response satisfies your need to review we would appreciate revision of the rating.
ME
Mr Mark Elbourn
4 years ago
Hi, Thank you for the reply- I have checked my e-mail, junk box and spam and I do not appear to received confirmation- would be kind enough to call me on 07582 725809 to discuss
Thank you
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MM
Mr Numan Malik
4 years ago
Lo que Mr Numan Malik dijo sobre Destination 2:
Not very frienldy on the phone at all
When trying to make my booking online, I needed to ask some questions. So I called and the person who answered appeared to not have time to take the call, saying "that can be done on the website". I...
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Customer support
Destination 2
4 years ago
Dear Mr Malik, we can see that you booked online and called with enquiry. It is unfortunately not possible for our sales consultants to wait on calls whilst online bookings are made. They are receiving a high volume of calls to make other bookings that cannot be fulfilled online. We do however apologise if they were unpolite in trying to convey this. Your custom despite this is very much appreciated.
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MW
Mr Derek Wilson
4 years ago
Lo que Mr Derek Wilson dijo sobre Destination 2:
Great Service!
John Johnson handled the booking extremely well - professional and courteous.
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Cliente de confianza
4 years ago
Still waiting for a call back
Customer support
Destination 2
4 years ago
It is unclear why you are awaiting call back. However, we can see you booked online and this states either a call back or email is sent in accordance with the online booking process. If you are referring to this, please check your emails including junk as the order has been confirmed and email confirmation sent so there is no requirement to call. If you are expecting call back for some other reason, please email or live chat with our customer service team who can address this. Thank you.If this response satisfies your need to review we would appreciate revision of the rating.
Cliente de confianza
4 years ago
I telephoned the next day about the online booking and spoke with an advisor who said he had put a request in about a concern I had about the booking and that I would get a call back that was Sunday 20th still waiting
Customer support
Destination 2
4 years ago
Thank you - please email or live chat with our customer service team who can address this.
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Cliente de confianza
4 years ago
V helpful in planning our trip
Yes , on first impression
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Cliente de confianza
4 years ago
Very efficient booking, documents and tickets ready the following morning. Definitely recommended.
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MS
Mr Vijaysinh Sisodia
4 years ago
Lo que Mr Vijaysinh Sisodia dijo sobre Destination 2:
Get service
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MS
MRS SHEBA SADASIVAN
4 years ago
Lo que MRS SHEBA SADASIVAN dijo sobre Destination 2:
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
