very good our booking was quick & efficient , the private transfers were
smooth & ontime & our hotel booking great ..
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MH
Mr Ian Haley
Sheffield
4 years ago
Lo que Mr Ian Haley dijo sobre Destination 2:
Booked with ease, excellent agents
3rd booking with Destination 2 and so far no problems whatsoever. Samantha was polite, knowledgeable and patient , returning phone calls when promised. Must also mention Gemma and Danielle for...
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MS
Mr Tony Stevens
Newbury
4 years ago
Lo que Mr Tony Stevens dijo sobre Destination 2:
Total **** don’t use
Total **** , 7 nights is really 6 and then £75 cancellation charge 10 minutes after paying and realising what they have sold u online to get your money back
Customer support
Destination 2
4 years ago
Hello Tony, since you made your booking online without assistance, the flights selected by you resulted in the number of full nights only being 6 and not 7. We are sorry that you did not realise this when making the booking. Unfortunately, when a booking is in progress, the cancelation fee applies and this is also clearly stated in the booking terms and conditions you ticked and accepted at the time. We are sorry you feel that this is reason customers should not use our website but we do not accept this review content warrants it being our responsibiity for the outcome.
MS
Mr Tony Stevens
4 years ago
dont accept your response, booking online is in my view misleading by the fact that you dont highlight this, even your agent when I spoke to him agreed it did not seem right and was mis leading !
Agreed £75 cancellation 20 minutes after paying was harsh but he had no alternative
Would tell prosective customers to not book on line and speak direct to agent and buying on line appears to as I said not be to customers advantage
Have also repeated this on review on TrustPilot
MS
Mr Tony Stevens
4 years ago
Also please note I emailed your customer services department on 18/8 as advised by your telephone agent referenced above
its now 30/8 and no response to email whats so ever !!!!
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Cliente de confianza
4 years ago
Great communication so far when booking holiday and documents sent promptly
Great communication so far when booking holiday and documents sent promptly
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SR
Sarah Rees
Swansea
4 years ago
Lo que Sarah Rees dijo sobre Destination 2:
Excellent service
Ref: SJ180
The agent stephen was very professional and helped me with all aspects of my booking, even my anxiety of flying and having to book my seats on the tui site.
Excellent service
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ML
Mr Richard Lewis
4 years ago
Lo que Mr Richard Lewis dijo sobre Destination 2:
excellent service
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MS
Mr Markyan Szczur
4 years ago
Lo que Mr Markyan Szczur dijo sobre Destination 2:
Very useful in dealing with the problem raised, dealt with in a calm and collected manner
Also very impressed by limited wait time
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Cliente de confianza
4 years ago
Speedy booking
Destination 2 have an efficient web site that is easy to navigate and exceedingly fast . Booking is followed by prompt details by email. Their prices are very competitive .
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Mrs Linda Hockedy
Bath
4 years ago
Lo que Mrs Linda Hockedy dijo sobre Destination 2:
Outstanding
I would definitely use again and recommend to others. Communication gas been brilliant
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MH
Mrs Sarah Wild Hamon
4 years ago
Lo que Mrs Sarah Wild Hamon dijo sobre Destination 2:
I booked my holiday with Andy at Destination 2. He was able to answer all my queries efficiently and even found the holiday I was looking at at a slightly cheaper rate.
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
