I am not happy - I have tried to call Rock insurance to see if I am covered for a new holiday I booked this week- yet 4 times I have called and waited over 10 min and still no answer. this is not a good start.
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Good Morning Amanda,
Thank you very much for taking the time to leave us with your feedback.
I am sorry that you had been unsuccessful in reaching a member of our sales team with your enquiry prior to your departure.
Our professionally trained staff will manage all calls as efficiently as they can during our busiest periods and your patience is greatly appreciated.
Please do not hesitate to contact us at debenhamstravelinsurance@rockinsurance.com should you have any further enquiries.
I apologise for any inconvenience that may have been caused.
Carl
Have not long got my policy so all I can rate is the person I spoke to when buying the policy. I really hope I don't need to claim but if I do, then would be a good time to give it a rating. The man...
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Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
