The assistant sounded new and had to check some things first so the call took longer than it might otherwise have done but generally I was happy with the way it was handled.
Completed the policy online, then no documents were emailed to me. I rang the offices (as advised on the payment transaction) and we had to start the process from scratch again. They could find...
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Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Hello Linus. Thank you for your review as it is very important to us. I am sorry to learn of the difficulties that you have experienced in purchasing your policy with us. I have looked into this in more detail and can confirm that this was an isolated case. There was an error on the system that resulted in your policy not being written at the time of purchase. We have also brought this issue to the attention of the sales advisor that you spoke with to ensure that this does not happen again. I apologise for any inconvenience caused.
Steve
Fecha de compra: 15/06/2015
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Cliente de confianza
10 years ago
Found it easy to use the website and to purchase the insurance.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
