Cover-More Travel Insurance ya no es cliente activo de Feefo
Mostrando 3,254 reseñas
Cliente de confianza
Verificada por Feefo
7 years ago
The policy purchased suited our needs and was competitively priced. We are still on our holiday and fortunately have not had to test the claims procedure to date.
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Cliente de confianza
Verificada por Feefo
7 years ago
yo
How about adding an option to extend a trip rather than having do another application?
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TC
Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Cover-More Travel Insurance:
they did alright
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TC
Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Cover-More Travel Insurance:
I took it out
suited needs
no
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Cliente de confianza
Verificada por Feefo
7 years ago
Great service
Covered what was needed and answered questions quickly.
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TC
Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Cover-More Travel Insurance:
Ease of purchasing travel insurance online
Good value
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Cliente de confianza
Verificada por Feefo
7 years ago
It was easy to apply for the kind of insurance we wanted.
Efficiency and responsive
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TC
Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Cover-More Travel Insurance:
Inappropriate documentation for cancellation
The claim form does not adequately address the claim for cancellation. Surely if I decide to cancel my travel for health or personal reasons some respect for my integrity would be expected.
Mia
Cover-More Travel Insurance
7 years ago
Hi Alan,
I'm very sorry to hear you've had a disappointing experience and found our required documentation intrusive.
Sometimes our claims team need certain documentation types so that they can accurately assess your claim in line with your policy. Your feedback about this process is valuable for us to know, so thank you for taking time to share this.Thanks,
Mia at Cover-More
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Cliente de confianza
Verificada por Feefo
7 years ago
Not ideal
Did not receive insurance policy after I purchased the plan.
Mia
Cover-More Travel Insurance
7 years ago
Hi there,
So sorry to hear you did not receive your policy documentation as expected.
It will be sent to the primary email listed on the policy. Sometimes our emails are mistakenly filtered into the "Junk" or "Spam" folders in your email inbox. Please kindly check these email folders and hopefully your policy documents appear!
If you still are unable to locate your policy details, please give our friendly team a call on 1300 72 88 22and we can arrange for it to be resent to you.
Thanks,
Mia at Cover-More
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
