¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de ChefOnline | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

Cliente de confianza

4 years ago

Very reliable service, delivery always on good time and easy to follow account. We have used this service on many occasions and they never let us down.

Support Team

ChefOnline

4 years ago

Thank you for the kind words. We are glad we could help you out. Stay tuned for more!

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Cliente de confianza

4 years ago

Fish and chips order for collection

Website easy to use, menu and prices on line and very convenient to order and pay in advance. Saves queuing will definitely use again.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

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Cliente de confianza

4 years ago

App not good, website not mobile friendly, service poor

Haven't used chef in mine for months because the last time I ordered something it did not get passed to takeaway company to process. However payment was taken and it took alotv of effort to get my...

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

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CU

CustomerName

4 years ago

Lo que CustomerName dijo sobre ChefOnline:

Fantastic

Fantastic service really easy to use and quick delivery

Support Team

ChefOnline

4 years ago

Thank you very much for your feedback. Your opinion is very valuable to us. We are glad you enjoyed our services, and hope you will continue to do so.

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Cliente de confianza

4 years ago

Poor

Poor service. Took a long time for delivery. Poor communication

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

0

Cliente de confianza

4 years ago

Website doesn’t work and takes money

Terrible. I ordered food from the restaurant, chef online took my money, yet the order never went through to the restaurant, I never got an email confirmation. I rang the restaurant but they couldn’t...

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

0

Cliente de confianza

4 years ago

Food was ok. Felt rushed and disappointed that the burger of the month wasn't available. Would go again but wouldn't rush.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

0

Cliente de confianza

4 years ago

Takeaway order online

Such an easy order system to use. Never had any problems with it.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

0

Cliente de confianza

4 years ago

Great food and great service.

Very efficiently dealt with my phone order. Delivered at the time required. Plenty of lovely food. Thank you.

Support Team

ChefOnline

4 years ago

Your kindness means a lot. Stay with ChefOnline! Thank you.

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CU

CustomerName

4 years ago

Lo que CustomerName dijo sobre ChefOnline:

Excellent service

Support Team

ChefOnline

4 years ago

Thank you very much for your feedback

0