Chartered business insurance brokers providing cover for freelancers, contractors, SMEs and larger corporate companies in the UK
Servicio
4.6
/5
Producto
4.5
/5
5
4
3
2
1
202
31
5
4
12
254
valoraciones en el último año
Mostrando 5,127 reseñas
TC
Trusted Customer
London
10 years ago
Lo que Trusted Customer dijo sobre Caunce O’Hara:
Insurance was renewed with no notification and taken using a different name leading me to believe it was a fraudulent transaction.
Donna
Caunce O’Hara
10 years ago
Hi Khairul,
Thanks for the review and I am sorry you have not received the renewal notices. I do believe Hotmail had an issue, which has now been resolved, but I will ensure we pick up the phone next year prior to renewing just to ensure all is okay. Any issues please do contact me directly.
Needed to check with them that my insurance had been renewed as my renewal date had passed and I had never received any confirmation or renewal notice.
Donna
Caunce O’Hara
10 years ago
Hi Kevin,
Thanks for the review. I am sorry that you have not received the renewal communication, as we believe Hotmail had an issue which has been resolved. I have switched the auto renewal function off though just to check in with you next year and make sure you have received in advance of renewing.
Very helpful and pragmatic. Had one issue that was sorted quickly.
Reseñas de productos
Fecha de compra: 05/04/2016
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Cliente de confianza
10 years ago
Renew notice didn't come for second year running, orherwise service was good.
Donna
Caunce O’Hara
10 years ago
Hi,
I am sorry to hear you are not receiving the email communication we have sent through regarding the renewal. I have switched the automatic renewal function off for you and we will call you next year just to make sure you have received everything in advance.
Thanks for the review and pleased to hear you are happy with the Caunce O'Hara service. Follow us on Twitter @cauneohara to keep up to date with our latest news and monthly offers.
It was a fairly simple request on my part, in that I was simply renewing previous cover with no real amendments.
I not only would recommend Caunce O'Hara, but I have recommended them to colleagues. ...
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Donna
Caunce O’Hara
10 years ago
Hi John,
Thanks for the review. I am sorry that your email was not responded to, as we have a policy to respond within 48 hours although it is usually a lot lot quicker than that. Please message me directly next time and I will ensure it is handled - donna@caunceohara.co.uk - and if you still need assistance just let me know.
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
