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Reseñas de Carole Nash | Reseñas de servicio al cliente para https://www.feefo.com/reviews/carole-nash | Feefo

Mostrando 8,206 reseñas

Stephen Girvan

Nottingham

6 years ago

Fecha de compra: 08/04/2019

Lo que Stephen Girvan dijo sobre Carole Nash:

I was on the phone from 12 midday to 1.30 before it was answered this was very frustrating as I needed to renew my policy before the next day.I suggest you have some kind of queuing system to...

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Graham Wright

6 years ago

Fecha de compra: 12/04/2019

Lo que Graham Wright dijo sobre Carole Nash:

Insurance

Very helpful staff and a fair price for the cover I have

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Andrew Allan

6 years ago

Fecha de compra: 10/04/2019

Lo que Andrew Allan dijo sobre Carole Nash:

I was very surprised when i went to renew my policy this year. In previous years I have spoken to a very polite and cheerful lady but this time i was met with a higher price and a condescending...

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Josh

Carole Nash

6 years ago

Hi Andrew.We are very sorry to hear this, We have reviewed the policy and fed this back to the management team. We have just sent you an email via social@carolenash.com. Kind regards Josh

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Chris Putt

6 years ago

Fecha de compra: 12/04/2019

Lo que Chris Putt dijo sobre Carole Nash:

Telephone renewal of motorcycle insurance.

Prompt,efficient,friendly and reasonably priced!

Josh

Carole Nash

6 years ago

Thank you very much for your feedback, this is very nice to see.

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James Dwelly

6 years ago

Fecha de compra: 14/04/2019

Lo que James Dwelly dijo sobre Carole Nash:

Excellent

Very helpful communication. Very polite staff. Well done

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David Taylor

6 years ago

Fecha de compra: 13/04/2019

Lo que David Taylor dijo sobre Carole Nash:

Customer consultant understood my issues and put together a deal which met my requirements.

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Alan John Thomas

6 years ago

Fecha de compra: 14/04/2019

Lo que Alan John Thomas dijo sobre Carole Nash:

I am still waiting for the certificate have you sent it yet. Also I feel the renewal did not reach me in time for me to look for comparisons.

Josh

Carole Nash

6 years ago

Hello Alan. We have reviewed the policy and we can see the documentation has been issued to yourself via email, if you haven't received these as of yet please send us an email to social@carolenash.com & we will issue these directly to yourself. We are very sorry the documents haven't been received sooner and we will make sure your renewal is issued on time giving you enough time to shop the market and find a policy that suit you.Kind RegardsJosh

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Cliente de confianza

6 years ago

Fecha de compra: 10/04/2019

Good value and good insurance cover.

Although I have only had my Carole Nash motorcycle insurance for a week or so, the buying experience was real easy, and the cover on the policy is very good, especially the road side assistance and...

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Anthony Corkin

6 years ago

Fecha de compra: 14/04/2019

Lo que Anthony Corkin dijo sobre Carole Nash:

much better than previous insurer

it is excellent. my previous insurer bonnets stole 8 years NCD from me by saying i had none on a form 2 years ago. I did not check the form and they stole money from me. With CN I get free...

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Graham Hinton

6 years ago

Fecha de compra: 13/04/2019

Lo que Graham Hinton dijo sobre Carole Nash:

Very poor service but ended well.

It took a total of 1hr 20mins to add an additional bike to my policy....which is ridiculous. I was quoted two days previously for the new bike, and when I actually tried to confirm the change, I was...

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Matt

Carole Nash

6 years ago

Hi Graham, I am really sorry to hear of the service you received when adding an additional bike to the policy. I will be sure this makes it way back to the relevant team. I am happy to hear the last agent you spoke was helpful though, and likewise will ensure they get recognition for this. Kind Regards, Matt

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