¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Waltons

TC

Trusted Customer

9 years ago

Lo que Trusted Customer dijo sobre Waltons:

I asked for an afternoon delivery but it was delivered early morning

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have tried to call you a few of times today unfortunately I couldn't get through. I have checked on our system and it appears that you selected and paid for an AM delivery, which we have completed. Should you have any further queries, please don't hesitate to contact me on either 0800 029 1000 or via e-mail to service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Reseñas de productos

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have tried to call you a few of times today unfortunately I couldn't get through. I'm sorry that you are not entirely satisfied with your new Bramble Playhouse, should you have any further queries, please don't hesitate to contact me on either 0800 029 1000 or via e-mail to service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Fecha de compra: 06/04/2017

0

TC

Trusted Customer

Nelson

9 years ago

Lo que Trusted Customer dijo sobre Waltons:

Well organised delivery

Fence panels delivered on time. E mail the day before and phone call half an hour before arrival. Free delivery.☺

Waltons

9 years ago

Good afternoon,

It is wonderful that you are pleased with the service received and we thank you for your review.

Kindest regards,

Kirstie - Waltons Team

Reseñas de productos

Fecha de compra: 12/04/2017

0

TC

Trusted Customer

Hertfordshire

9 years ago

Lo que Trusted Customer dijo sobre Waltons:

Not the same as the picture!

Kept informed about delivery and arrived quite quickly but on telephoning to ask about missing parts, as detailed in purchases below, was not happy with the result.

Waltons

9 years ago

Good evening,
Thank you very much for your feedback and for taking my call just now, as discussed these will be made for you and delivered shortly, we will be in touch to arrange the exact dates shortly,
Kindest regards
Mike - Waltons Team

TC

Trusted Customer

9 years ago

Just been phoned from Waltons to apologise and to say that they are having the shelves made and posted to me. Really appreciate it thank you.

Reseñas de productos

Fecha de compra: 07/04/2017

0

Cliente de confianza

9 years ago

Great customer service, quick and very helpful

Great customer service, quick and very helpful.

Waltons

9 years ago

Good afternoon,

I am very pleased to know that you are happy with the high standard of service we provided and I thank you for taking the time to offer your great feedback, it is appreciated!

Kindest regards,

Kirstie - Waltons Team

Reseñas de productos

Fecha de compra: 13/04/2017

1

TC

Trusted Customer

Birmingham

9 years ago

Lo que Trusted Customer dijo sobre Waltons:

We now have a kid cave/study with 4 very happy kids :)

Love our new shed. Instructions were best by watching the online video as the paper ones provides do not tell you clearly on doors or windows. But it was easy enough. We made it into a family...

Waltons

9 years ago

Good morning,

I am delighted to know that you are happy with the service received and with your overlap shed. Thank you for sending the images, it looks lovely and I am so glad that as a family, you are all happy with your new purchase. Thank you for taking the time to provide us with your great feedback, it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Reseñas de productos

Fecha de compra: 09/04/2017

0

TC

Trusted Customer

9 years ago

Lo que Trusted Customer dijo sobre Waltons:

Delivered on the day requested and parts were present. Easy assembly and great quality for the most price.

Waltons

9 years ago

Good afternoon,

I am very pleased to know that you are happy with the service provided. It is also great to know that you are happy with the quality of your overlap shed and that assembly was simple. Thank you for your positive feedback!

Kindest regards,

Kirstie - Waltons Team

Reseñas de productos

Fecha de compra: 10/04/2017

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Cliente de confianza

9 years ago

Very pleased but not completely satisfied with installation

The website was good and my phone call to Chris to order the Summerhouse was very good. Setting up the delivery and installation also went well. I love my new Summerhouse, but there are a couple of...

Waltons

9 years ago

Good afternoon,
Thank you for taking my call earlier and I am pleased to know that you are happy overall with the service you have received from Waltons. Thank you for taking the time to offer your feedback, it is most appreciated!
Kindest regards,
Kirstie - Waltons Team

Reseñas de productos

Fecha de compra: 10/04/2017

0

TC

Trusted Customer

Stafforshire

9 years ago

Lo que Trusted Customer dijo sobre Waltons:

Excellent Service and Product

Excellent service. Good, regular communication and updates. From initial product enquiry to delivery of the product, the service was exemplary. The shed we chose is exactly as stated. We are...

Waltons

9 years ago

Good afternoon,

I am thrilled to know that you found the service received to be of an excellent standard and that you are delighted with your tongue and groove shed. It is wonderful to know you are so pleased and would not only recommend Waltons but happily use our company again in the future. Thank you so much for your great review, it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Reseñas de productos

Waltons

9 years ago

Good afternoon,

I am thrilled to know that you found the service received to be of an excellent standard and that you are delighted with your tongue and groove shed. It is wonderful to know you are so pleased and would not only recommend Waltons but happily use our company again in the future. Thank you so much for your great review, it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Fecha de compra: 08/04/2017

0

TC

Trusted Customer

Rugby

9 years ago

Lo que Trusted Customer dijo sobre Waltons:

Good customer service

Excellent service, prompt delivery and replacement. Very helpful on phone with query

Waltons

9 years ago

Good afternoon,
It is great to know that you are pleased with the excellent service Waltons were able to provide and we thank you for taking the time to write a review!
Kindest regards,
Kirstie - Waltons Team

Reseñas de productos

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have tried calling earlier and left a voice message which I hope you will be able to pick up later. I am sorry to hear that the assembly of your new Skylight shed was not as straight forward as anticipated but I am pleased to know you are happy with the shed now that it has been erected. Should you have any further queries, please do not hesitate to contact us again on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Fecha de compra: 12/04/2017

0

Cliente de confianza

9 years ago

Pent shed

Great service arrived when said it would and of a high quality

Waltons

9 years ago

Good afternoon,

It is wonderful to know that you are happy with the high standard of service that you have received. Thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Reseñas de productos

Fecha de compra: 08/04/2017

0

Reseñas de Waltons

4 x 6 Waltons Pressure Treated Feather Edge Fence PanelMás opiniones de este productoVer sitio web del productoGood panels for the price.

5 x 6 Waltons Pressure Treated Feather Edge Fence PanelMás opiniones de este productoVer sitio web del productoGood panels for the price.

6 x 4 Waltons Tongue and Groove Apex Wooden ShedMás opiniones de este productoVer sitio web del productoJust what I was looking for a strong sturdy wooden shed

8 x 6 Waltons Overlap Apex Wooden Shed DDMás opiniones de este productoVer sitio web del productoIt surves our needs & looks lovely too! Its a nice escape for the kids with friends & a place to relax.

6 x 4 Waltons Overlap Apex Wooden ShedMás opiniones de este productoVer sitio web del productoFully adequate for what I wanted it for

10 x 10 Waltons Helios PortabaseMás opiniones de este productoVer sitio web del productoVery expensive for 10 lengths of pressure treated timber. The metal parts were not used by the installation team. A fuller explanation of the installation site where used of the portabase is...Leer más

Waltons 10 x 10 Helios SummerhouseMás opiniones de este productoVer sitio web del productoIt is a very good looking Summerhouse and good quality. I think it was let down ever so slightly by the installation team.

10 x 6 Waltons Tongue and Groove Pent Wooden ShedMás opiniones de este productoVer sitio web del productoVery high quality andvery easy to build

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?