My delivery was delayed. There was no communication that there would be a delay. I had no number to call to find out what had happened to my order. Using the online system so query my order I...
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Amanda
Buy Me Once
8 years ago
Hi there, thank you for your feedback on our service. We were terribly disappointed to hear that the level of communication you received was subpar - I assure you this is not reflective of our usual level of service and wish to apologise profusely on behalf of all of us here at BuyMeOnce. As mentioned in our follow up email, we had been experiencing a number of issues with our logistics partner at the time of your order, and we have since spoken directly with them to understand the issue and put steps in place to prevent future delays in shipping. Once again, I offer our sincere apologies for our lack of communication on this occasion and hope that this unfortunate incident doesn't dissuade you from visiting us again in the future. Please let us know if you require any further assistance and I hope you have a lovely day.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.