Reseñas de ButlerBus Technik

Thank you for your order and for sharing your feedback. We're really pleased to hear that the cable was exactly what you needed and that our staff were helpful and informative throughout - we appreciate that. Regarding the delivery delay, we want to clarify that your order was dispatched the same day via DPD Next Day service, as requested. Unfortunately, the delay was caused by the courier and was outside of our control. We completely understand how frustrating that can be, especially when next-day delivery has been selected. We're always working closely with our delivery partners to ensure better consistency and reliability, and we’re very sorry this one didn’t go to plan. Thanks again for your understanding, and we hope to assist you again soon.

Thank you for your response and for the kind words about our team, we really do appreciate the acknowledgment of our good customer service. My mistake you're absolutely right- I personally looked into it while the item was dispatched via DPD Next Day service once it was available, the delay was caused by the initial stock issue, this is very rare. We are sorry about this. I will personally organise the refund of your next day shipping cost you paid. We truly value your business, and I hope we’ll have the opportunity to serve you again in the future. Providing excellent customer service is our top priority and we're here if you need anything further.