Excellent. I love how nice your staff are. And so helpful. I had issues with the courier and I reported my non arrival of my fabulous products from yourselves and it was sorted promptly
Love...
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Reseñas de productos
Fecha de compra: 04/09/2018
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Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Brummells of London:
I would definately recommend them
Reseñas de productos
Fecha de compra: 05/09/2018
0
Compartir
TC
Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Brummells of London:
I paid for express delivery on an item so it would arrive in time for a Birthday, but it arrived late (i.e. it took the time that was indicated for the standard delivery service). I tried calling...
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Brummells of London
Brummells of London
7 years ago
We are extremely sorry that you had a wasted trip into London and that we did not pick up your original message. We let you down. We could have dealt with this query there and then. We did have a period where the store was temporarily closed and this affected our telephone support. All of our hours on Google were updated and have been corresponding with customers via email as normal. Customers that contacted us via phone only were delayed in hearing from us and this is unacceptable. As a gesture from all of our team we have sent you a small gift and of course, refunded the cost of shipping back to your purchasing card. We are here to help should you ever decide to give us a chance to exceed your expectations in the future.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
