easy website, prompt dispatch of the product which was well packed too.
Rebecca
Boori
7 years ago
Hi Adrian, thank you very much for your kind review. We're very pleased to hear you found our website easy to navigate, we're always looking for ways to improve the website so your feedback is very much appreciated. :)
Have a great day,
Rebecca
Reseñas de productos
Fecha de compra: 11/01/2019
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Cliente de confianza
7 years ago
Good, quick customer service via email when I had a question. A bit slow with communication on shipping.
Rebecca
Boori
7 years ago
Thank you for taking the time to share your feedback with us. I'm very pleased to hear you were happy with the level of service you received from our team. I'm sorry to hear there was a delay with your shipping confirmation email, we're constantly improving our website and automated features so your feedback is extremely valuable to us.
Best wishes,
Rebecca
Reseñas de productos
Rebecca
Boori
7 years ago
I'm very sorry to hear about this. Please don't hesitate to contact our customer services team should you wish to discuss this further.
Many thanks,
Rebecca
Fecha de compra: 01/01/2019
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VC
Valued Customer
7 years ago
Lo que Valued Customer dijo sobre Boori:
Good customer service.
Called us to confirm order.
Kept up to date on delivery progress.
Rebecca
Boori
7 years ago
Thank you for taking the time to leave your review. We're very happy to hear you were satisfied with the level of service you received! Please don't hesitate to get in touch should you have any questions regarding your order.
already have one cot was impressed with product .so ordered second for the twins
Rebecca
Boori
7 years ago
Hello Les,
Thank you very much for sharing your feedback with us. I'm so pleased to hear you purchased a second cot bed for your twins! If there's anything further we can help with, please don't hesitate to get in touch.
Best wishes,
Rebecca
Reseñas de productos
Fecha de compra: 28/12/2018
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Cliente de confianza
7 years ago
I received an email stating I would be contacted to organise delivery time. I never received the email then one day received a text message stating my delivery would occur within an hour. This was...
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Rebecca
Boori
7 years ago
Thank you for taking the time to share your feedback with us. I'm very sorry to hear the shipment email never reached your inbox. Although we try our very best to ensure these are sent out to every customer, sometimes technology fails us and these can often get blocked by strict email filters! I understand your frustration in having to organise receipt of your order at such late notice and once again I do apologise for this.
If you have any further questions for our customer services team they can be reached via services@boori.com.au.
I bought baby cot on clearance, but it was damaged during delivery. the boori customer service staff was so friendly and helpful to assist us getting replacement pieces.best customer service!
Rebecca
Boori
7 years ago
Thank you so much for sharing your kind review. We're very pleased to hear you were happy with the service you received, please don't hesitate to get in touch should you have any further questions!
Thank you for taking the time to share your feedback with us. We're very happy to hear you were satisfied with your order and the speed of your delivery!
Many thanks,
Rebecca
Reseñas de productos
Fecha de compra: 21/11/2018
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Cliente de confianza
7 years ago
Very good service.
Rebecca
Boori
7 years ago
Thank you very much for taking the time to share your feedback. We're pleased to hear you were happy with the level of service you received. :)
Great-quality product. Excellent customer service — after emailing a query about which mattress would fit a 15-year-old Boori cot, I soon received an email back with details and letting me know that...
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Rebecca
Boori
7 years ago
Thank you very much for taking the time to leave your feedback. We're pleased to hear we were able to help with your query and will pass your kind words onto Michelle. :)
Passionate creators of beautifully conceived nursery, kids' furniture and accessories. Our collections combine the beauty of classic heritage with contemporary trends so you can create a timeless space for your family to enjoy. Crafted from sustainable wood, our nursery furniture is made to withstand the bumps and knocks of family life.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Passionate creators of beautifully conceived nursery, kids' furniture and accessories. Our collections combine the beauty of classic heritage with contemporary trends so you can create a timeless space for your family to enjoy. Crafted from sustainable wood, our nursery furniture is made to withstand the bumps and knocks of family life.