It takes ages to send any new games out, I have emailed them directly before and they say they get games on relevance, well as a paying customer I don't want to hear that, I just want what I am...
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Andrew
Boomerang
10 years ago
Hello Graham
Thanks for your feedback,
We offer the wait time indicators to aid customers in the decision of which titles to rent and esitmate how long therir wait will be. We review our stock levels and wait times daily and this aids us in getting in further stock to bring wait times down.
We also award payback points for any wait customers have and these points can be used to rent additional games, discount from purchases and saved for free rental months.
I'm sorry if you have faced some delays previously.
Thanks Boomerang
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Trusted Customer
Shropshire
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
Great but could be better
A lot of the time the games I want are on a long lead time so have you choose something else. Other than that the turn around time is excellent.
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Trusted Customer
Newcastle upon Tyne
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
Boomerang review
Good all round company however my loyalty points never seem to add on automatically
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Cliente de confianza
10 years ago
Great and easy
Quick and free delivery. Great idea in my opinion for players.
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Trusted Customer
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
service
Excellent service. Games arrive quick
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Trusted Customer
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
Really good service, always get the games that you want and if something does go wrong the staff are friendly and helpful.
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Trusted Customer
Aylesbury
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
Sending and receipt delays
My only complaint is that it seems to take a long time, after returning games, for that return to be registered (after taking post time into consideration) and following that, for new titles to be...
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Trusted Customer
Cambridge
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
superb
great service
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Cliente de confianza
10 years ago
Use this service
Great service, great selection of games and a fair price. Have recommended to all my friends
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Trusted Customer
York
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
Overall
Overall the service is very good, however can be slow on getting the titles that you want.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Thanks for your feedback,
We offer the wait time indicators to aid customers in the decision of which titles to rent and esitmate how long therir wait will be. We review our stock levels and wait times daily and this aids us in getting in further stock to bring wait times down.
We also award payback points for any wait customers have and these points can be used to rent additional games, discount from purchases and saved for free rental months.
I'm sorry if you have faced some delays previously.
Thanks
Boomerang