A lost disc in the post and it's my fault and now I have got to pay for it! Haven't used the service in over 6 months but can't cancel my subscription till I pay up for the disc LOST IN THE POST
Andrew
Boomerang
10 years ago
Hello Paul
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks Boomerang
1
Compartir
TC
Trusted Customer
Bristol
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
Excellent
Great service...... well..... its the only one we have in the uk
0
Compartir
TC
Trusted Customer
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
Great service. always prompt
0
Compartir
TC
Trusted Customer
UK
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
Join them now
Excellent service and very good value for money
0
Compartir
TC
Trusted Customer
Devon
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
Absolutely Brilliant! Canr fault the service i ve received.
0
Compartir
TC
Trusted Customer
Manchester
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
Great
very good service, very happy with it.
0
Compartir
TC
Trusted Customer
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
Great value and service.
0
Compartir
TC
Trusted Customer
Doncaster
10 years ago
Lo que Trusted Customer dijo sobre Boomerang:
Excellent service.
I've only rented from them for around 3 months but in that time the service has been great. Games arrive quickly and they are quick to sort any problems that may arise. I would recommend there...
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks
Boomerang