Reseñas de Bluecrest Wellness

Good afternoon, Thank you for taking the time to share your feedback. We’re sorry to hear that you experienced difficulties with the blood testing and understand your decision to follow this up with the NHS. While some issues can be beyond the scope of what we’re able to resolve directly, we hope the remainder of your assessment was helpful. If you’d like to discuss what happened or need any support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI). Warm regards, Thomas

Good afternoon, Thank you for taking the time to share your feedback. We’re pleased to hear that you’re otherwise happy with the service and don’t feel there’s a need for improvement. We understand that many customers prefer printed results to viewing them online. If you’d ever like help arranging this or have any questions, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI). Warm regards, Thomas

Good afternoon, Thank you for taking the time to share your feedback. We would really like the opportunity to better understand your experience and discuss this further with you. We have attempted to contact you to talk through your comments and see how we can help, but unfortunately we have not been able to reach you so far. We would welcome the chance to speak with you directly at a time that suits you. Please do consider giving our Customer Service Advisors a call on 0808 175 0253 (UK) or 1800 937 028 (ROI) so we can support you further. Warm regards, Thomas

Good afternoon, Thank you so much for taking the time to share such a thoughtful and positive review. We’re delighted to hear that every part of your experience, from booking through to completion, met your expectations. It’s wonderful to know that you found our team friendly, efficient and knowledgeable, and that the venue was comfortable, well equipped and easy to find. We’re also pleased that you received your printed results booklet so quickly and that it suited your preference for a hard copy. Your kind words and recommendation mean a great deal to us, and we’re especially pleased to hear that you plan to continue using our services in the future. If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI). Warm regards, Thomas

Good afternoon, Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience, and I understand why this left you feeling disappointed and uncomfortable. This is not the experience we want our customers to have. We have tried to contact you to discuss this further, apologise directly, and gain a better understanding of what happened, but unfortunately we’ve not yet been able to reach you. You should always feel listened to, respected, and treated as an individual during your assessment. While our Health Assessment Specialists do have a responsibility to inform customers about optional additional tests that may be relevant, this should never come at the expense of understanding your personal situation or making you feel pressured. We are also sorry to hear that the appointment felt rushed and that it appeared your concerns were not given the attention they deserved. Your feedback is being taken seriously and will be raised internally so this can be reviewed appropriately. We would really welcome the opportunity to speak with you directly, talk through your concerns in more detail, and see how we can put this right. Please do consider giving our Customer Service Advisors a call on 0808 175 0253 (UK) or 1800 937 028 (ROI) so we can support you further. Warm regards, Thomas

Good afternoon, Thank you for taking the time to share your feedback. We’re really pleased to hear that you found the appointment itself and the delivery of your results excellent. I’m very sorry to hear, however, that you’ve not received a response to your results query despite reaching out through several channels. We completely understand how frustrating that must be, and I appreciate you being honest about how this has affected your overall experience. We would really like the opportunity to look into this properly for you and ensure your query is raised directly with our Results Team. If you could please give us a call, our Customer Service Advisors will be happy to take the details and follow this up as a priority. You can reach us on 0808 175 0253 (UK) or 1800 937 028 (ROI). Warm regards, Thomas