¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Blacks | Reseñas de servicio al cliente para https://www.feefo.com/reviews/blacks | Feefo

RN

Roy Nallathamby

5 years ago

Lo que Roy Nallathamby dijo sobre Blacks:

Cheap and efficient

Fecha de compra: 21/06/2019

3

Cliente de confianza

5 years ago

Good experience

Bought online and arrived on time. Packaged well.

Reseñas de productos

Fecha de compra: 17/10/2019

3

Cliente de confianza

5 years ago

They need to get the manufacturers of Brasher trousers to put the CORRECT SIZE on the item. I've returned the incorrectly sized item on the 5th May 2020 via Collect Plus using the Pre Paid label...

Mollie

Blacks

5 years ago

Hello, Thank you for your review. I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now bee resolved for you. We really hope this experience has not put you off from shopping with us in the future as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

Fecha de compra: 22/04/2020

3

SF

Simon Fletcher

6 years ago

Lo que Simon Fletcher dijo sobre Blacks:

Not all items have arrived. Delivery service unable to deal with the issue apparently and I've been waiting nearly two weeks for Black's to come back to me

Jack

Blacks

6 years ago

Hello Simon, Thank you for taking the time to review us. I am sorry to hear that you are yet to receive all of your order. I have emailed you, if you could please look at this it would be appreciated. Kind Regards, Jack, Blacks Online Review Team.

SF

Simon Fletcher

5 years ago

6 weeks and my order has still not arrived. Please could someone help me? I actually want to buy more things but am obviously not which is costing you money and frustrating me Thanks for helping My mobile is 07785-392617 All best, Simon

Reseñas de productos

Fecha de compra: 21/04/2020

3

DM

Dean May

5 years ago

Lo que Dean May dijo sobre Blacks:

A reply would be nice

I still have not received the item, received a refund or received a reply from you about where this product is. I just want my money back so I can actually buy myself the watch that I want

Mollie

Blacks

5 years ago

Hello Dean,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: customercare@blacks.co.uk quoting reference: #11481312 in the subject.Many thanks.Mollie,Blacks Online Review Team

Reseñas de productos

Fecha de compra: 22/04/2020

9

AL

Alison

5 years ago

Lo que Alison dijo sobre Blacks:

Great service, prompt delivery. Will certainly order from Blacks again

Reseñas de productos

Fecha de compra: 24/03/2020

0

Cliente de confianza

5 years ago

Great Service, ordered a few jackets, delivery was quick...picked the one I liked and returned...simples.

Fecha de compra: 22/04/2020

0

BT

Brett Thompson

5 years ago

Lo que Brett Thompson dijo sobre Blacks:

Good service and reasonable delivery. However the item has already broken and I’ll be looking to return it which is a pain!

Reseñas de productos

Fecha de compra: 20/04/2020

1

MJ

Malcolm Jones

5 years ago

Lo que Malcolm Jones dijo sobre Blacks:

Very poor service

I firstly did not receive my order- which I was told had got lost. I was then told it would be sent by Royal Mail and it still has not arrived. Emails are not answered ! I placed this order and was...

Mollie

Blacks

5 years ago

Hello Malcolm, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been dealt with by our customer care team. Please be assured that we value your custom highly and would love to see you return. We hope to see you again soon. Many thanks. Mollie, Blacks Online Review Team

Fecha de compra: 13/04/2020

3

GA

George Adams

5 years ago

Lo que George Adams dijo sobre Blacks:

Satisfied

Great and very well informed throughout

Reseñas de productos

Fecha de compra: 16/04/2020

0

Reseñas de Blacks

Osprey Osp Aura 65 M Blue(1) reseñas más de este productoVer sitio web del productoI was excited to buy myself a nice backpack for travelling. However I must say wasn't as great as I thought for the price. CONS Rain cover which I used for flying to cover the bag didn't stay on...Leer más

Hi-Gear Hg Turin Recliner Gry(1) reseñas más de este productoVer sitio web del productoGreat chair, good quality

Hi-Gear Tripod Bbq(1) reseñas más de este productoVer sitio web del productohas not arrived would love to review

Eurohike Eh 4p Picnic Table Silv(10) reseñas más de este productoVer sitio web del productohas not arrived would love to review

Garmin Gar Fenix 5 Sapphire(40) reseñas más de este productoVer sitio web del productoCouldn't tell you haven't actually had the luxury of receiving the item, I want a refund!

Camelbak Cb Crux 2l Reservoir Blue(2) reseñas más de este productoVer sitio web del productoLove this Camelbak. Used it several times, no leaks, works great with my Berghaus rucksack. So much easier than having to stop to pull out a water bottle

Grangers Grs M G20 Trek Mor(1) reseñas más de este productoVer sitio web del productoThese are good insoles but not suitable for long distances. 5 miles - no problem. 14 miles - I ended up with horrific blisters around both heels that are still there over 2 weeks on.

Eurohike Eh Cairns 3 Dlx Nfall Mbl(1) reseñas más de este productoVer sitio web del productoI’ve only used it twice and one of the guy ropes has already snapped off so I’ll be looking to return it

Topeak Tp Wedge Aero Qr Med(2) reseñas más de este productoVer sitio web del productoSlightly bigger than expected but means can fit more than just spare tube making it very useful for longer rides

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?