The customer support was great after I mentioned two damaged cans. However, 24 of the 48 cans were 4 days from the best before date, so the product was not as fresh as I hoped and I felt I've been...
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Team Big Drop
Big Drop Brewing Co. Limited CA
3 years ago
Thank you for taking the time to review us. Customer satisfaction is a priority for us at Big Drop, and our customer support team has been in touch with you directly to resolve this issue. Should you feel that the resolution offer has been suitable, we would love for you to review us again. Kind Regards, Team Big Drop
I found that the pale ale and ipa had the same ingredients. And both were too citrusy ,the stout was acceptable for a non alcoholic drink
Team Big Drop
Big Drop Brewing Co. Limited CA
3 years ago
Thank you for taking the time to review us. Our beers do often contain the same genre of ingredients amongst them like most beers; however, the difference that is key is ratios, amounts, and the types of hops we use. We use different hops in the Pale Ale versus the IPA just as clarification. Kind Regards, Team Big Drop
Would be 5 stars if all 4 cans came full, unfortunately one was empty. But beer was great and plan to buy more.
Team Big Drop
Big Drop Brewing Co. Limited CA
3 years ago
Thank you for taking the time to review us. Customer satisfaction is of the utmost importance for us at Big Drop, if you could please contact our customer service at customersupport@bigdropbrew.com, we can be in touch with you directly, to help resolve this. Kind Regards, Team Big Drop
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
