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Reseñas de AXA Commercial Lines and Personal Intermediary | Reseñas de servicio al cliente para https://www.feefo.com/reviews/axa-commercial-lines-and-personal-intermediary | Feefo

Mostrando 4,726 reseñas

Mr peter griffin

9 years ago

Fecha de compra: 11/12/2015

Lo que Mr peter griffin dijo sobre AXA Commercial Lines and Personal Intermediary:

bad service

No phone calls back when promised

michael field

AXA Commercial Lines and Personal Intermediary

9 years ago

Dear Mr Griffin. Thank you for taking the time to leave your feedback. I am sorry to hear that your experience has fallen short of your expectations. I made contact with you this morning to discuss your concerns and have taken actions to update your file with the correct details. Many Thanks Mike Axa Insurance

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Cliente de confianza

9 years ago

Fecha de compra: 11/12/2015

roller shutter

claim was dealt with efficiently.

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Cliente de confianza

9 years ago

Fecha de compra: 12/12/2015

the claim was handled efficiently. The original person I spoke to put me at ease. Thank you for your help

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Cliente de confianza

9 years ago

Fecha de compra: 10/12/2015

Staff friendly and helpful although information not always 100%

The staff are great - friendly and helpful although it would seem the information provided is not always correct. Dates given for work to be carried out and then garage contradicts this. ...

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Cliente de confianza

9 years ago

Fecha de compra: 10/12/2015

Labcold - claim ref: 2181725

Louise Cogswell (AXA) is well aware of how dreadful the claims service has been on this case. Your approved repairer Nationwide totally deficient.

Sam Iron

AXA Commercial Lines and Personal Intermediary

9 years ago

Dear Liz, Thank you for taking the time to leave feedback. We are really disappointed that your experience with Nationwide has not met the high standards that we expect. Your feedback to Louise is important to us and is being reviewed and will also help us improve our service in the future. Kind regards Sam Iron - AXA Insurance

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Mr Brian Lewis

9 years ago

Fecha de compra: 12/12/2015

Lo que Mr Brian Lewis dijo sobre AXA Commercial Lines and Personal Intermediary:

Damaged carpet claim

Axa was very good but RENEW a firm they had to clean and settle the claim only offered half of the estimated renew price and were very arrogant with their attitude towards settling. I will not. Buy...

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Julie Dobson

AXA Commercial Lines and Personal Intermediary

9 years ago

Dear Brian, Thank you for taking the time to leave feedback - we really appreciate it. We are really disappointed that your experience with RENEW did not meet the high standards that we expect. This feedback will be passed to our supplier relationship team and will certainly help us to improve our service in future. Many Thanks, Julie – AXA Insurance

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Cliente de confianza

9 years ago

Fecha de compra: 12/12/2015

Very pleased with professional and prompt service. AXA also telephoned me on two occasions to ask for an update of repair status. Settlement of my claim was also very prompt and I would happily...

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Emma Claxton

AXA Commercial Lines and Personal Intermediary

9 years ago

Dear Peter and Susan it is great to hear that you are pleased with our service and would recommend us as an insurance company. We do like to ring our customers to check the progress of claims and to offer our support where we can. Your feedback is much appreciated Emma Commercial Claims

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Cliente de confianza

9 years ago

Fecha de compra: 12/12/2015

Review???

According to the info I have on line, the claim is still "open". However my insurance quote for next year more than doubled???? Unfortunately, it was renewed for the same money as last year,...

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MrCRAIGHADLEY

9 years ago

Fecha de compra: 10/12/2015

Lo que MrCRAIGHADLEY dijo sobre AXA Commercial Lines and Personal Intermediary:

Excellent service on all departments

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MrsLYNNWARD

9 years ago

Fecha de compra: 12/12/2015

Lo que MrsLYNNWARD dijo sobre AXA Commercial Lines and Personal Intermediary:

November car crash

Totally professional service Prompt efficient and caring

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¿No ha recibido una invitación?

Acerca de AXA Commercial Lines and Personal Intermediary

AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom

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