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Reseñas de Aviva Ireland | Reseñas de servicio al cliente para https://www.feefo.com/reviews/aviva-ie | Feefo

21,131 de 21,129 reseñas

Martin Dunlea

8 years ago

Fecha de compra: 02/03/2017

Lo que Martin Dunlea dijo sobre Aviva Ireland:

Agent wasn't very helpful at all. I've been with ye for years, have another car policy with ye and house insurance and when I asked if there was anything could be done with the price was told "no get...

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Amy

Aviva Ireland

8 years ago

Hi Martin,

We are sorry to hear about your negative experience and we are following up on the content of the conversation. An agent has tried to make contact so that we can investigate further.

Kind Regards - Amy

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Gillian Mcnamee

8 years ago

Fecha de compra: 02/03/2017

Lo que Gillian Mcnamee dijo sobre Aviva Ireland:

Fantastic personalised service

Sinead Hayes was fantastic and the model of what a customer service should be! I can't believe she was only 6 weeks into the job!

Amy

Aviva Ireland

8 years ago

Hi Gillian,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you had a positive experience with us.

I will make sure to share your feedback with Sinead!

All the best – Amy

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Olga Kamara

8 years ago

Fecha de compra: 02/03/2017

Lo que Olga Kamara dijo sobre Aviva Ireland:

Good customer service

Overall very happy

Amy

Aviva Ireland

8 years ago

Hi Olga,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you are had a good experience with us!

All the best – Amy

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Fiona Murphy

8 years ago

Fecha de compra: 07/03/2017

Lo que Fiona Murphy dijo sobre Aviva Ireland:

He was very easy to deal with and helpedme get a great policy price

Kevin Dolan was very professional and helpful

Amy

Aviva Ireland

8 years ago

Hi Fiona,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you had a great experience with us!

I will make sure to pass on your feedback to Kevin.

All the best – Amy

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Elizabeth Kerrigan

8 years ago

Fecha de compra: 07/03/2017

Lo que Elizabeth Kerrigan dijo sobre Aviva Ireland:

very efficient and individual (sorry cannot remember name) was very good

Amy

Aviva Ireland

8 years ago

Hi Elizabeth,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re very glad that you found us easy to do business with!

All the best – Amy

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Cliente de confianza

8 years ago

Fecha de compra: 06/03/2017

Very slow communication from them. Policy started 3 weeks ago and I still have not received my disc

Amy

Aviva Ireland

8 years ago

Hi there,

We are sorry to hear of the delay in dispatching your disc. I know one of our agents have been in contact to resolve this issue for you, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy

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Bill Clifford

8 years ago

Fecha de compra: 06/03/2017

Lo que Bill Clifford dijo sobre Aviva Ireland:

I was very impressed with the speed of the transaction, and the price was right.

Amy

Aviva Ireland

8 years ago

Hi Bill,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that your experience setting up a policy with us was so efficient!

All the best – Amy

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Cliente de confianza

8 years ago

Fecha de compra: 05/03/2017

Thank you

Job well done

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback.

All the best – Amy

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Frederick English

8 years ago

Fecha de compra: 01/03/2017

Lo que Frederick English dijo sobre Aviva Ireland:

There was a lot of confusion re their own e-mails which they blamed Ina backlog

Amy

Aviva Ireland

8 years ago

Hi Frederick.

We are sorry to hear about your experience.

I know that one of our agents has been in touch and is continuing to look into this for you.

Kind Regards - Amy

Ver la reseña del cliente completa

Cliente de confianza

8 years ago

Fecha de compra: 06/03/2017

A lot of confusion with no claim bonus cert and named driver licence number

Amy

Aviva Ireland

8 years ago

Hi there,

We are sorry to hear about your experience. I know one of our agents have been in contact, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy

Ver la reseña del cliente completa

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