Hello,
Hope you’re doing well.
Thank you for your feedback. After thoroughly reviewing your ticket, we found that our support team did respond to your email, and in fact, we replied within just one minute of receiving your message. It’s possible that the response may have been overlooked, landed in your spam/junk folder, or wasn't successfully delivered to your inbox for some reason.
To clarify and ensure transparency, we’ve attached a screenshot below showing the response time for your reference:
https://ibb.co/YT2Lrh7X
If you have any further questions, please don’t hesitate to contact us again at support@audacitycapital.co.uk. We’re always here to help.
Kind regards,
Audacity Capital