Fun, good quality pieces. Especially love the ear cuffs. Clear easy to use website, very fast ordering and delivery. Great packaging so lovely to give their jewellery as a gift.
Reseñas de productos
Astrid & Miyu
Astrid and Miyu
9 years ago
Hi Angela,
Thanks for your feedback! Really glad you loved our Fitzgerald ear cuffs, they are definitely a must-have piece : )
I placed an order for a pre-order item. I was informed that I would receive the item in around 2 weeks, but we are now past that and I have no idea when I am going to receive the goods I have paid...
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Astrid & Miyu
Astrid and Miyu
9 years ago
Hi Janet,
Really sorry to hear that you have had some issues with your pre-order item. It usually takes 2-4 weeks for pre-order item to be back in stock, but we will try to make the process quicker for our customers.
We are also in a process of building a new checkout which will be easier to use.
Apologies for any inconvenience and we hope that you enjoy your new ear cuff.
Very pleased with the products. Just one thing. I ordered 2 rings in the sale and was only sent one gift box. I had a box from a previous order so I used that but would have been upset if not had...
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Astrid & Miyu
Astrid and Miyu
9 years ago
Hi Karen,
Thanks for your feedback. The sale items are all packaged in small pouches, that's why you only received one box. Apologies for the inconvenience, we really hope that you enjoy your new jewellery : )
Funky yet stylish jewellery all reasonably priced. I want it all! Incredibly quick delivery and beautiful packaging. I've never really been jewellery person but I'm now hooked!
Reseñas de productos
Astrid & Miyu
Astrid and Miyu
9 years ago
Hi Catherine,
Very happy to hear that you love our Fitzgerald Circle 2.0 Ear Cuff, which is one of our best-seller pieces!
I really love Astrid & Miyu's products. I had a little problem with one of the items I ordered, but that was handled perfectly. My order has not arrived yet, but I'll be waiting patiently (well, not...
First Order and offered 10% off first order
Went to check out no 10% deducted,
Nowhere did I see anything that told you the code would be emailed to you. This seems to mean that you would have to log...
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Astrid & Miyu
Astrid and Miyu
9 years ago
Hi Angela,
Thanks for your feedback. We are now processing a new checkout to make the whole process easier for our customers. Glad to hear that your refund was handled quickly and efficiently. We really hope to enjoy your ring : )
Helpful and friendly on the phone, quick and efficient despatch, well packaged items received within 24 hours of ordering. Refund wasn't quite so efficiently dealt with and I had to chase it up but...
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Astrid & Miyu
Astrid and Miyu
9 years ago
Hi Tessa,
Really sorry that you were not entirely happy with your purchase.
We have a variety of earrings and ear cuffs that will definitely fit your ear properly.
Thank you for your feedback : )
Kind regards,
Astrid & Miyu Team
Fecha de compra: 02/06/2016
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Cliente de confianza
Verificada por Feefo
9 years ago
Replied my question in time.
Reseñas de productos
Astrid & Miyu
Astrid and Miyu
9 years ago
Hi Yuying,
Thank you for your feedback. We are really happy that our customer care team dealt with your issue efficiently. Enjoy your bracelet : )
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
