I loved it when I first put it on but I came off the first night I slept. This happened again the next night and the clasp no longer seems to be working as the earring has bent. Not what I expected...
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Hannah
Astrid and Miyu
5 years ago
Hi Clodagh,
I am so sorry to hear that your jewellery has bent out of shape.
I have searched our system with your name, email address, and order number but can't find any emails. Please could you pop an email over to customercare@astridandmiyu.com with the photos and we will help sort it ASAP.
Kind regards,
A&M x
Reseñas de productos
Fecha de compra: 11/04/2021
0
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AJ
Angela Lloyd-Jones
Verificada por Feefo
Sutton In ashfield
5 years ago
Lo que Angela Lloyd-Jones dijo sobre Astrid and Miyu:
Hey Angela,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Reseñas de productos
Fecha de compra: 27/03/2021
0
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BD
Bethan Davies
Verificada por Feefo
5 years ago
Lo que Bethan Davies dijo sobre Astrid and Miyu:
Great products and great service
Bailee Munson
Astrid and Miyu
5 years ago
Hey Bethan,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and service you received!
Thanks for shopping with us :)
A&M x
Reseñas de productos
Fecha de compra: 01/04/2021
0
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CC
Charlotte Coady
Verificada por Feefo
5 years ago
Lo que Charlotte Coady dijo sobre Astrid and Miyu:
I received an earring that didn't close properly, I've just sent my fourth email to find out how is best to proceed with the return. Terrible customer service.
Bailee Munson
Astrid and Miyu
5 years ago
Hi Charlotte,
I am so sorry to hear that your jewellery isn't closing properly.
I have searched our system with your name, email address, and order number but can't find any emails.
Please could you pop an email over to customercare@astridandmiyu.com with the order information and we will help sort it ASAP.
Kind regards,
A&M x
Reseñas de productos
Fecha de compra: 27/03/2021
1
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CM
Carol Morris
Verificada por Feefo
5 years ago
Lo que Carol Morris dijo sobre Astrid and Miyu:
Brilliant service. Bought necklace as a present for my sons fiance. She was thrilled to bits with them
Bailee Munson
Astrid and Miyu
5 years ago
Hey Carol,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the service and the gift was well received!
Thanks for shopping with us :)
A&M x
Customer service has been completely incompetent I’ve ended up spending double fixing your mistake and everyone I’ve spoken to in relation to this has been rude you responded to my last review...
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Fecha de compra: 10/04/2021
0
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JW
Jasmine Wright
Verificada por Feefo
5 years ago
Lo que Jasmine Wright dijo sobre Astrid and Miyu:
Still waiting on my refund
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks for leaving us a review.
Our website states our returns time is 10-14 working days from us receiving the item. If you are waiting beyond this time, please contact customercare@astridandmiyu.com :)
A&M x
I love the huggies! My order arrived really quickly, the packaging was beautiful and the earrings themselves are just stunning - I wear them every day!
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Reseñas de productos
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you enjoyed this option and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
