¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Art of Travel | Reseñas de servicio al cliente para https://www.feefo.com/reviews/art-of-travel-group | Feefo

Mostrando 265 reseñas

Cliente de confianza

2 years ago

Fecha de compra: 06/03/2023

First class travel company

Brilliant customer service. Very knowledgeable , efficient and friendly. I had a few queries after I booked and they were dealt with promptly and all with positive outcomes , the best being a...

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Art of Travel

2 years ago

Thank you for sharing such a positive experience and for recommending Art Travel to your friends! We're thrilled to hear, and look forward to helping you plan many more memorable trips in the future.

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Christopher Couper

Calheta, Madeira

2 years ago

Fecha de compra: 31/03/2023

Lo que Christopher Couper dijo sobre Art of Travel:

Great deals poor support

Good support from the phone agent, but problems with the department that deal with the paperwork, we have never received a itinerary for the booking (blamed on a technical glitch) but I would have...

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Art of Travel

2 years ago

Thank you for taking the time to provide feedback. We appreciate all reviews and feedback, as this allows us the opportunity to identify areas that can always be improved and ensure that we provide our customers with the excellent service we aim to offer in every aspect of the customer journey. Following your experience, we have improved our processes to ensure this delay does not happen again. Thank you again for bringing this to our attention.

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Lizzie Hawke

2 years ago

Fecha de compra: 29/03/2023

Lo que Lizzie Hawke dijo sobre Art of Travel:

Excellent Service

Excellent service - very prompt with reply’s - helpful and friendly

Art of Travel

2 years ago

Thank you so much for your feedback, Lizzie! We're delighted to hear, looking forward to assisting you again soon!

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Carol Palmer

Portchester

2 years ago

Fecha de compra: 01/01/2023

Lo que Carol Palmer dijo sobre Art of Travel:

Looking forward to our river cruise on the Douro in May.

They handled my booking in a very good way and evem let me add another passengerat a later date.

Art of Travel

2 years ago

We're glad to have made your booking process smooth and flexible, Carol! Enjoy your upcoming Douro river cruise and we look forward to hearing all about it.

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Cliente de confianza

2 years ago

Fecha de compra: 01/01/2023

Excellent service provided

Excellent service received which fully met my holiday needs. Professional and efficient service provided throughout the process.

Art of Travel

2 years ago

Thank you for your positive feedback! We appreciate your support!

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Lee Thomas

Bristol

2 years ago

Fecha de compra: 01/01/2023

Lo que Lee Thomas dijo sobre Art of Travel:

Extremely helpful

Always very very helpful and will go the extra mile to make sure you get the best experience. Possible!

Art of Travel

2 years ago

We appreciate your kind words Lee! It's wonderful to gain your feedback and thank you for your support!

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Katie

Bristol

2 years ago

Fecha de compra: 01/01/2023

Lo que Katie dijo sobre Art of Travel:

Excellent service from Cherie and team!

I can’t recommend Cherie enough. We’ve recently booked a cruise with her and then subsequently wanted to change our cabin and she was extremely helpful and always available! Excellent service - we...

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Art of Travel

2 years ago

Thank you for your wonderful feedback, Katie and also for Cherie's recognition. We look forward to helping you plan your next cruise or any other future travel adventures with Art of Travel.

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Jack Honeyfield

Bristol

2 years ago

Fecha de compra: 01/01/2023

Lo que Jack Honeyfield dijo sobre Art of Travel:

Fantastic Service, highly recommend

I have used Cherie a number of times when booking a cruise and she is always brilliant. She is a pleasure to talk to and is always provides great service

Art of Travel

2 years ago

Thank you for your review Jack! We truly appreciate your recommendation and ongoing support!

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Sarah McCarthy

2 years ago

Fecha de compra: 06/03/2023

Lo que Sarah McCarthy dijo sobre Art of Travel:

Thank you Art of Travel! Great service!

I travelled on a Christmas Market cruise with APT on the Travelmarvel Polaris last November and cannot express what a great trip this was. This was my first river cruise and I will definitely do...

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Art of Travel

2 years ago

We're thrilled you had a fantastic experience on your Christmas Market cruise Sarah and appreciate your kind words! We look forward to helping you plan your next adventure with the same dedication and care. Thanks for choosing Art of Travel!

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Cliente de confianza

2 years ago

Fecha de compra: 01/01/2023

Helpful and efficient

Always answered any queries swiftly and helpfully. Listened to my queries and offered useful advice.

Art of Travel

2 years ago

We're delighted to hear your feedback and we look forward to finding your next adventure.

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¿No ha recibido una invitación?

Acerca de Art of Travel

Our team of passionate travel professionals are dedicated to providing you with first class customer service and a personalised and tailored experience. Whether you're interested in river, expedition, coastal or ultra luxury cruise, we'll match you with the perfect cruise to make your holiday truly memorable.

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02921 20 22 33

Abacus House, Caxton Place, Cardiff, Cardiff, CF23 8HA, United Kingdom

Feefo Trusted Service Awards

Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.

Qué son los Trusted Service Awards

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