Alton Towers Holidays ya no es cliente activo de Feefo
Mostrando 15,891 reseñas
Cliente de confianza
Verificada por Feefo
5 years ago
Good customer service
Needed to postpone our trip. Left my details on site. Received email to confirm with timeline to respond. Next day received two calls (first one I missed) to rebook, the customer service agent was...
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Cliente de confianza
Verificada por Feefo
5 years ago
Odd that you can't buy the park and hotel tickets together.
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Cliente de confianza
Verificada por Feefo
5 years ago
So helpful
We had to change our original booking because of Covid restrictions. I found the service very easy to use and the telephone representative extremely friendly and helpful.
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Miss Hodges
Verificada por Feefo
5 years ago
Lo que Miss Hodges dijo sobre Alton Towers Holidays:
Lack of communication and listening to my needs
I had a series of 6 seperate phone calls regarding the rebooking of my break. The person I was speaking to wasn’t listening to what I wanted/ needed from my short break and this was the reasoning for...
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Ms Walford
Verificada por Feefo
5 years ago
Lo que Ms Walford dijo sobre Alton Towers Holidays:
Excellent service
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Cliente de confianza
Verificada por Feefo
5 years ago
Operator very helpful
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Cliente de confianza
Verificada por Feefo
5 years ago
Slow and inefficient
I was sent a link to book through. I completed the form and sent it off. 48 hours later I’ve still heard nothing. We wanted to come on a set date to a certain room. We reached the point we were so...
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Mr Goble
Verificada por Feefo
5 years ago
Lo que Mr Goble dijo sobre Alton Towers Holidays:
Fantastic hotel booking staff
The hotel booking team at Alton towers are fantastic. I had to rebook after the latest lock down was extended. They did this with a smile and a laugh. Present and friendly to talk with.
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Cliente de confianza
Verificada por Feefo
5 years ago
Choose hotel first
All people to choose their hostel/bedroom and then show availability for that room. I don't want to have to put in every single date to fine the hotel I want.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
