Alton Towers Holidays ya no es cliente activo de Feefo
Mostrando 15,891 reseñas
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Trusted Customer
Verificada por Feefo
Glos
10 years ago
Lo que Trusted Customer dijo sobre Alton Towers Holidays:
Simple Booking
Straight forward, easy and quick
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Cliente de confianza
Verificada por Feefo
10 years ago
nightmare! !
It took me 5 days to make the booking as the system wouldn't allow various things to be done. I must have spent over £10 on phone calls. Technical team were supposed to sort it but took 5 days before...
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Customer Care
Alton Towers Holidays
10 years ago
Hi there,
Thanks for getting in touch with us and rating our service.
I am very sorry to see you felt the need to rate us a double negative due to your booking experience. It certainly ins't common practise for it to be this difficult in booking up. Your booking experience is a time we would prefer you to enjoy with as little fuss as possible and get you exited for your upcoming visit.
There could be a number of reasons for this to happen but I will of course inform our web team to investigate and fix any issues as soon as possible.
We are very sorry for any inconvenience this has caused you and hope you and your family enjoy your time at the Alton Towers Resort.
Warm Regards,
Ben
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Cliente de confianza
Verificada por Feefo
10 years ago
Great website great normal booking service terrible spa booking as days later still not sorted my spa booking
However booking service for the spa is terrible no one answers held in queue on hold for ages then give up
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TC
Trusted Customer
Verificada por Feefo
South Wales
10 years ago
Lo que Trusted Customer dijo sobre Alton Towers Holidays:
Excellent service
Easy to use website. Clear to navigate.
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TC
Trusted Customer
Verificada por Feefo
Gloucestershire
10 years ago
Lo que Trusted Customer dijo sobre Alton Towers Holidays:
Great service
Very helpful and friendly. Excellent customer service.
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Cliente de confianza
Verificada por Feefo
10 years ago
Great service, the operator was very helpful.
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TC
Trusted Customer
Verificada por Feefo
Midlands
10 years ago
Lo que Trusted Customer dijo sobre Alton Towers Holidays:
Booking Alton towers weekend
The lady I spoke to on the telephone was very happy and friendly and extremely helpful
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Trusted Customer
Verificada por Feefo
Liverpool
10 years ago
Lo que Trusted Customer dijo sobre Alton Towers Holidays:
Phone call rip off
Internet booking was good but did try ringing first. Rang 3 times could not get through & they charged me just under £10 each time but never knew til bill arrived!!!
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Cliente de confianza
Verificada por Feefo
10 years ago
Booking site was easy to follow and straight forward. Lots of information and help if needed.
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TC
Trusted Customer
Verificada por Feefo
10 years ago
Lo que Trusted Customer dijo sobre Alton Towers Holidays:
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
