Alton Towers Holidays ya no es cliente activo de Feefo
Mostrando 15,891 reseñas
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Trusted Customer
Verificada por Feefo
Kent
10 years ago
Lo que Trusted Customer dijo sobre Alton Towers Holidays:
Very happy with the professional, friendly and informative service
Very friendly customer service, helpful and patient, took the time to discuss my options leaving me feeling 100% satisfied with my booking and sure that it was the right option for me.
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Trusted Customer
Verificada por Feefo
10 years ago
Lo que Trusted Customer dijo sobre Alton Towers Holidays:
so much information was offered but not a hard sell
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Cliente de confianza
Verificada por Feefo
10 years ago
good
Reasonably easy, fairly quick.
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Trusted Customer
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Manchester
10 years ago
Lo que Trusted Customer dijo sobre Alton Towers Holidays:
Fantastic customer service throughout and really friendly :)
I recently made a booking at the Alton Towers Hotel and asked them if I could change it to the enchanted cabins which they did and were really friendly and helpful and sorted it for me very...
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Trusted Customer
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Manchester
10 years ago
Lo que Trusted Customer dijo sobre Alton Towers Holidays:
Booking - phone line a lot better than website...
Brilliant lady spoken to on the phone, lovely & very informed.
However (mobile) website was hopeless, v difficult to navigate or we would have booked online and saved the 13p/min phone line! I find...
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Cliente de confianza
Verificada por Feefo
10 years ago
Easy to book
Straight forward and simple to book a stay at Alton Towers.
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Cliente de confianza
Verificada por Feefo
10 years ago
Excellent and friendly but phone line expensive.
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Cliente de confianza
Verificada por Feefo
10 years ago
Dissapointed at slow customer service.
I had to call twice to make the booking. The first time I called the number on the website - they were having problems booking my night away with my merlin pass discount. The lady said she would...
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Trusted Customer
Verificada por Feefo
West y
10 years ago
Lo que Trusted Customer dijo sobre Alton Towers Holidays:
Quick and easy to talk to someone.
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Trusted Customer
Verificada por Feefo
10 years ago
Lo que Trusted Customer dijo sobre Alton Towers Holidays:
Customer service is not flexible
When called 3 weeks in advance to make a small edit to my reservation (increasing no. of guests staying in the room from 1 adult and 1 child to 2 adults and 2 children for 1 night of a 2 night stay)...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
