Excellent telephone service, answered all my questions and I have booked a package with age concern to carry out my wishes exactly as I have directed, thank you age concern
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for taking the time to leave us a positive review. Your feedback is greatly appreciated.
Kind Regards
Moira
Reseñas de productos
Fecha de compra: 04/12/2020
0
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Cliente de confianza
5 years ago
Clear with no fuss information and no sudden extras added on.
Haven’t received documentation as yet but not anticipating any problems.
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thankyou for purchasing an Age Co Funeral Plan and I am pleased that you are happy with this. The documents usually take about 7-10 working days but if you have not received them after that time, please contact us at customer.relations@ageco.co.uk or call us on 0800 055 6205 and we will be pleased to help.
Thankyou for taking time to leave your feedback.
Kind Regards
Jayne
i was really happy with the service i received everyone i spoke to was helpful and informative
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for taking the time to leave us a review. We are really pleased to learn you are happy with our service and thank you for your kind comments.
Kind regards
Victoria
Information provided quickly and is clear to read. Polite remember reminder calls from staff. Need to change name of associated company from Dignity (far too reminiscent of Dignitas).
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for taking the time to leave us a review. We are pleased to learn you are happy with our service and thank you for your feedback.
Kind regards
Victoria
Reseñas de productos
Fecha de compra: 26/11/2020
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MS
Mrs Corinne Louisa Shaw
5 years ago
Lo que Mrs Corinne Louisa Shaw dijo sobre Age Co Funeral Plan:
It wasn't until my bank statement arrived and I could see my cheque had been presented and then I received this customer experience email that I was aware that my application for a funeral plan had...
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Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you for taking the time to leave us a review. I am sorry to learn of your experience and that you have not received any confirmation of your purchase. Please be assured that I have contacted our Funeral Plan Department and will ensure that they get in touch with you as soon as possible.
In the meantime please do not hesitate to contact us directly if we can be of any further assistance or if you would like to discuss this with us in more detail. You can call our Customer Relations Team on 0800 055 6205, lines are open 9am to 5pm Monday to Friday, or you can email us at customer.relations@ageco.co.uk.
Kind regards
Victoria
Reseñas de productos
Customer Relations Executive
Age Co Funeral Plan
5 years ago
Hello
Thank you again for your review and I am sorry that you have not received any contact following your purchase. As per my previous response, I will ensure that our Funeral Plan Department contact you as soon as possible.
However, if you do require any further assistance or would like to speak with us please contact our Customer Relations Team on 0800 055 6205, lines are open 9am to 5pm Monday to Friday, or email us at customer.relations@ageco.co.uk
Kind regards
Victoria
The Age Co Funeral Plan helps take care of funeral costs and arrangements in advance, It is simple to arrange and by paying ahead now with a pre-paid funeral plan, you're protected against inflation and rising funeral expenses.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
The Age Co Funeral Plan helps take care of funeral costs and arrangements in advance, It is simple to arrange and by paying ahead now with a pre-paid funeral plan, you're protected against inflation and rising funeral expenses.