By sending two packages instead of one, the Swiss customs charged me twice, but this is strictly speaking not your mistake.
Grand Illusions Ltd
Grand Illusions Ltd
13 years ago
Air Mail packages cannot be over 2kg, which is why we had to split the order into two packages. I am sorry about the customs charges. Every country has their own regulations, and these are beyond our control.
The Magic Mirror needs either direct sunlight or a collimated light source to work.
Hendrik Ball
www.grand-illusions.com
Grand Illusions are a pleasure to deal with - great service, novel, unique products and items always sent securely packed. An order placed with this company is worry-free, reasonably priced, and...
I really thought I'd missed the window for Christmas. But the parcel came in time on Christmas eve, and all was well.
I'm a big fan of Grand Illusions as a shop as well, for curating such an...
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Grand Illusions Ltd
Grand Illusions Ltd
13 years ago
Glad to hear the FunFlyStick was a success. It will also bend a stream of water, which I always find amazing. Make sure it doesn't get wet though, as the tube is cardboard.
Hendrik Ball
www.grand-illusions.com
The drop-down box for payment options doesn't really make it clear ahead of time that Paypal is a viable option. It would be really nice to see a paypal logo on the checkout page, because sage-pay...
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Reseñas de productos
Fecha de compra: 15/12/2012
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Cliente de confianza
Verificada por Feefo
13 years ago
Excellent service
Reseñas de productos
Fecha de compra: 20/12/2012
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Cliente de confianza
Verificada por Feefo
13 years ago
Speedy delivery even though the order was placed very close to Christmas
Overall the site and company are marvellous. One can really feel the love the employees have for their company and transforms into high quality customer service and top notch, fun products.
Reseñas de productos
Fecha de compra: 12/12/2012
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Cliente de confianza
Verificada por Feefo
13 years ago
Filling this in will take more than the 15 seconds specified!
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
