Direct Workwear sent an incorrect item and then insisted on us returning the incorrect item before they would send the correct item, even though we had paid in full in advance for our order! They...
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Direct Workwear
Direct Workwear
14 years ago
Thank you for leaving feedback. We do require items to be posted back to us in normal post, however we do credit your card with the full postage costs once the garments are returned.
We are very pleased to receive our product, however it took a very long time and a lot of chasing by us to get the product sorted out and then delivered.
Direct Workwear
Direct Workwear
14 years ago
Thank you for your comments. There was a delay with this order, as our courier had problems with the post code for Sweeden. We will be sending any future orders to Sweeden using Royal Mail rather than our normal courier service.
The staff were very helpful. The only observation I would make is that confirmation of the embroidery (names) took too long and a few calls/e mails which delayed the final delivery of the items....
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Direct Workwear
Direct Workwear
14 years ago
Thank you very much for your useful comments. We will be looking into this further.
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
