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Reseñas de 1st Class Credit Union | Reseñas de servicio al cliente para https://www.feefo.com/reviews/1st-class-credit-union | Feefo

Mostrando 1,955 reseñas

PAUL

4 years ago

Fecha de compra: 22/02/2021

Lo que PAUL dijo sobre 1st Class Credit Union:

Top class!

Top class. Staff are always extremely helpful and friendly, they really cant do enough for you. Easy to save and withdraw money without fuss. The app is also brilliant. Any information needed is...

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Luke McGilvray

1st Class Credit Union

4 years ago

Thank you for your kind review, it means a lot. 1st Class CU

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Cliente de confianza

4 years ago

Fecha de compra: 22/02/2021

Excellent Service, app is idiot proof!

Luke McGilvray

1st Class Credit Union

4 years ago

Thank you for your 5-star review of our service and our mobile app. We are glad you like it. 1st Class CU

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Cliente de confianza

4 years ago

Fecha de compra: 22/02/2021

I've been trying to adjust my savings payment and been advised by 1st Class CU that this can be done online using the app in members area, but there's no option there to do this, making it really...

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Luke McGilvray

1st Class Credit Union

4 years ago

Thank you for your feedback. Changing payments can only be completed via our online members area. Unfortunately, it is not available from within our mobile app as of yet. We are working to add this feature as quickly as possible. 1st Class CU

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MICHELE

4 years ago

Fecha de compra: 22/02/2021

Lo que MICHELE dijo sobre 1st Class Credit Union:

Staff are excellent and calls answered within 5 mins

I applied for a loan and within 30 mins had an outcome. Excellent online service

Luke McGilvray

1st Class Credit Union

4 years ago

Thank you for your kind words about our staff and the loan process. 1st Class CU

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STEVEN

4 years ago

Fecha de compra: 22/02/2021

Lo que STEVEN dijo sobre 1st Class Credit Union:

still awaiting access code so i can log in i have waited 18 months for someone to sort it out they are never in the office when i am ready to talk to them

Luke McGilvray

1st Class Credit Union

4 years ago

A member of our member services team will contact you to resolve the issue. Thank you for your feedback. 1st Class CU

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Kevin

4 years ago

Fecha de compra: 22/02/2021

Lo que Kevin dijo sobre 1st Class Credit Union:

Fast and efficient service.

Fast and efficient service. I used the online service.

Luke McGilvray

1st Class Credit Union

4 years ago

Thank you for your kind comments on our service. 1st Class CU

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CHRIS

4 years ago

Fecha de compra: 22/02/2021

Lo que CHRIS dijo sobre 1st Class Credit Union:

Perfect

Excellent service. I remember providing feedback about how horrible the website was to use and my issues with the app. These issues were all sorted within a few months. They listen to feedback, and...

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Luke McGilvray

1st Class Credit Union

4 years ago

We are very happy to hear your previous feedback was listened to and acted upon. Thank you each piece of feedback you have given. 1st Class CU

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Jacqueline

4 years ago

Fecha de compra: 22/02/2021

Lo que Jacqueline dijo sobre 1st Class Credit Union:

Simply straight forward

Luke McGilvray

1st Class Credit Union

4 years ago

Thank you for your feedback and star rating. 1st Class CU

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Zdzislaw

4 years ago

Fecha de compra: 22/02/2021

Lo que Zdzislaw dijo sobre 1st Class Credit Union:

Very good

Very fast service

Luke McGilvray

1st Class Credit Union

4 years ago

Thank you for your 5-star review. 1st Class CU

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Cliente de confianza

4 years ago

Fecha de compra: 22/02/2021

Always reliable very quick decision and very helpful

Luke McGilvray

1st Class Credit Union

4 years ago

We are happy to hear we have helped you in the past, thank you for your feedback. 1st Class CU

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¿No ha recibido una invitación?

Acerca de 1st Class Credit Union

We are a credit union who provide members with the opportunity to save regularly while providing access to affordable finance. Our savings and loans services help thousands of members every year.

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0141 552 8408

Aspire Business Centre, 16 Farmeloan Road, Glasgow, Lanarkshire, G73 1DL, United Kingdom

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