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Thamesjet Reviews

http://thamesjet.com
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ratings over the past year

Thamesjet is no longer an active Feefo customer
Displaying all 1,844 reviews
SP
Sharon Power
3 years ago
What Sharon Power said about Thamesjet:
Excellent fun
Date of purchase: 17/02/2020
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Caroline Blake
3 years ago
What Caroline Blake said about Thamesjet:
trip cancelled by the company and no refund given. Not impressed!
our trip was cancelled on the day and I was promised a refund but never got it!!!! So no... I am not impressed.
Date of purchase: 24/10/2019
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Justin
Thamesjet
3 years ago
Thank you for your comments but our records show that your booking was not attended and the crew had no option but to leave 15 minutes after the departure time. If you wish to take this matter further you can send your complaint to customercomments@citycruises.com, along with your reference number, time and date of travel so that we can investigate this matter further. Thank you.
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Leanne Coombes
3 years ago
What Leanne Coombes said about Thamesjet:
Very easy - friendly and helpful staff
Date of purchase: 25/01/2020
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Adrian Mcloughlin
3 years ago
What Adrian Mcloughlin said about Thamesjet:
I took my neice and her frien dboth 14 years old, thye absolutley loved it
10 out of 10 for ease of booking
Date of purchase: 19/02/2020
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Thomas T
3 years ago
What Thomas T said about Thamesjet:
Great at taking money, not so great at taking a booking lol.
I never got to go. Every time I called I was left waiting on hold for over 30minson multiple occasions. When I finally booked I was told there was only one day available next week so I accepted the da...
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Date of purchase: 27/02/2020
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JA
Jan
3 years ago
What Jan said about Thamesjet:
Great trip for all ages
We had been given a voucher and booking was easy.
Date of purchase: 18/02/2020
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Trusted Customer
3 years ago
Absolutely fantastic experience from start to finish.
Absolutely brilliant experience from start to finish. All of the team were great
Date of purchase: 15/02/2020
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Trusted Customer
3 years ago
Cancelled at the last moment after we travelled from Edinburgh, dont use !!
Date of purchase: 16/01/2020
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elizabeth andare
3 years ago
What elizabeth andare said about Thamesjet:
Thrilling adventure
Was super easy to book!
Date of purchase: 26/01/2020
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Mo Jaffer
Northampton
3 years ago
What Mo Jaffer said about Thamesjet:
Communication is awful !
Communication skills absolutely awful ! No consideration made to people who live outside of London and have already made financial commitments in order to make the set times.
Date of purchase: 26/10/2019
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About Thamesjet
City Cruises is the No.1 sightseeing tour on the Thames! We offer regular sightseeing cruises 365 days a year between Westminster, London Eye, Tower and Greenwich. In addition, customers can enjoy lunch, afternoon tea, evening and dinner cruises. We also operate an hourly circular cruise from Tower – perfect for groups! Our fleet of 17 boats can also be privately chartered. And don’t forget our latest additions – 2 Thames Jet boats, which stop harder and turn faster!
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02077400443
Cherry Garden Street, Cherry Garden Pier, London, Greater London, SE16 4TU, United Kingdom
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About Thamesjet

City Cruises is the No.1 sightseeing tour on the Thames! We offer regular sightseeing cruises 365 days a year between Westminster, London Eye, Tower and Greenwich. In addition, customers can enjoy lunch, afternoon tea, evening and dinner cruises. We also operate an hourly circular cruise from Tower – perfect for groups! Our fleet of 17 boats can also be privately chartered. And don’t forget our latest additions – 2 Thames Jet boats, which stop harder and turn faster!