Destination 2 is no longer an active Feefo customer
Displaying all 3,750 reviews
AR
Andrew Roberts
ELLESMERE PORT
10 months ago
What Andrew Roberts said about Destination 2:
Not very good service
The Cruise itself was perfect but the hotel room in New York was a disaster they only booked one room for 3 people especially as when i booked the holiday i specifically told him i needed 2 rooms, ad ...
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Date of purchase: 18/06/2023
Customer support
Destination 2
6 months ago
Hello Andrew thank you for your review, we are pleased the cruise was perfect. We must however correct you about the rooms, as per your booking confirmation and travel vouchers there were two rooms booked. One for two persons and one for one person. We would respectfully ask that you refer to that paperwork since we did not book incorrectly. If you had a problem upon checkin we provide a 24/7/365 number for customers to call in such situations so we can assist but you do not appear to have done so. You appear to have overlooked that you did have two rooms and we regret your oversight may have resulted in everyone sharing when there was another room.
There was no one to pick me up from airport to hotel and from hotel to airport, paid 200.00 US dollars round trip. I tried to get in touch with your company to no avail, very disappointed with your l...
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Date of purchase: 11/06/2023
Customer support
Destination 2
7 months ago
Hello Francis we are sorry to hear this since you do have transfers on your booking. However, we are concerned that we find no contact from you in the required manner nor a formal complaint via the correct channels and this would be the right way to allow us opportunity to investigate and give you factual response since this forum is not such.
I did a lot of research to find the best price's for Jumeriah Zabeel Saray and the Atlantis. Destination2 offered the best price's. As I never used them before I was cautious. I am now sitting in Dub...
Nadine was an amazing help, she arranged an amazing break, chose the best flights, and gave us a great price. We usually book our holidays separately ourselves but I will definitely be booking my nex...
Booking agent Gemma Bennett, very accommodating and really helpful with the whole process of arranging and booking this holiday. Excellent communication throughout.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
