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WoolOvers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/wool-overs-us | Feefo

Displaying all 13,276 reviews

Trusted Customer

1 day ago

Date of purchase: 05/15/2025

WoolOvers CS

WoolOvers

1 day ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Joan

2 days ago

Date of purchase: 05/20/2025

What Joan said about WoolOvers:

very timely

WoolOvers CS

WoolOvers

2 days ago

Good morning Joan, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Dmitriy

Los Angeles, CA

3 days ago

Date of purchase: 05/12/2025

WoolOvers CS

WoolOvers

3 days ago

Dear Dmitriy We are so grateful for your review. Thanks for sharing your thoughts with us and we look forward to assisting you in the future. Kind regards Jackie Customer Services

Product reviews

Susan

3 days ago

Date of purchase: 05/12/2025

What Susan said about WoolOvers:

Need to revamp their return service. I do understand that we have to pay to return an item (though many places do not do that). I understand we can't just swap an item, but waiting a month or...

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WoolOvers CS

WoolOvers

3 days ago

Dear Susan We really appreciate you taking the time to share your review with us. Thank you for your comment on the return time. I will pass this over to the manager. We look forward to assisting you in the future. Kind regards Jackie Customer Services

Product reviews

Trusted Customer

6 days ago

Date of purchase: 05/15/2025

WoolOvers CS

WoolOvers

6 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Claudia

Boston, MA, USA

8 days ago

Date of purchase: 05/06/2025

WoolOvers CS

WoolOvers

8 days ago

Good evening Claudia, Thank you for your 5-star review, we hope we can assist you again soon. Kind regards, Clare

Product reviews

Carol

Minneapolis, MN

8 days ago

Date of purchase: 05/07/2025

What Carol said about WoolOvers:

Return was easy. Good communication.

WoolOvers CS

WoolOvers

8 days ago

Good evening Carol, Thank you for your 5-star review, we hope we can assist you again soon. Kind regards, Clare

Product reviews

Trusted Customer

9 days ago

Date of purchase: 05/13/2025

My sweater arrived on schedule. It took far less time than i thought it would. I was kept up to date on its “travels”.

WoolOvers CS

WoolOvers

9 days ago

We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders. Kind regards Jackie Customer Services

Andrea

Akron, PA

12 days ago

Date of purchase: 05/09/2025

What Andrea said about WoolOvers:

I did not really experience any service but the website was easy to navigate and place an order

Product reviews

Trusted Customer

13 days ago

Date of purchase: 05/01/2025

The service was fine, but the sweater was way too big for size small, even though I checked the Woolover sizing chart first. I was afraid of the hassle involved in return shipping, so kept it. I...

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Product reviews

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About WoolOvers

Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.

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0845 073 1044

WOOL OVERS HOUSE, VICTORIA GARDENS, BURGESS HILL, West Sussex, RH15 9NB, United Kingdom

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WoolOvers Reviews

Pleat Detail Sleeve TopMore reviews of this product (1)View product websitePretty colors...love the pleated sleeves and the crewneck (as I have broad shoulders and look better in a crewneck or V-neck).

Mens Lambswool V Neck CardiganMore reviews of this product (186)View product websitethe quality of the item

Organic Cotton Full Zip FleeceMore reviews of this product (14)View product websiteVery comfortable, warm, holds shape well. I wear it very often.

Hotter Leanne IIMore reviews of this product (1)View product websiteLoved the product but it was too large. Problem with this company is still waiting for a refund. Sent back in May. It has been 3 weeks and no sign of a refund. I think waiting a month ( if I do...Read all

Lambswool Ladies Crew Neck CardiganMore reviews of this product (209)View product website

Lambswool Ladies Crew Neck CardiganMore reviews of this product (209)View product website

Long V Neck CardiganMore reviews of this product (6)View product websiteGood quality. Perfect size. And eventually the right length. I am 5.9 and I usually have a hard time finding tops that fit me at Woolover. I wish they would carry clothing for tall women.

Flower Repeat CardiganMore reviews of this product (9)View product websiteGreat design and quality material. Unfortunately, it runs a bit short on me. I am 5.9 and this is the reason I am giving only 4 stars. If it is a cardigan it should be longer, even for a shorter...Read all

Pointelle Zip Neck SweaterMore reviews of this product (3)View product websiteBeautiful color. Great details. The design could have been better. It is boxy. They went up in making larger sweaters as they increased the size, but they did not increase the length. I am 5.9 - 180...Read all

Embroidered Panel Tie Hem ShirtMore reviews of this product (1)View product websiteVery pretty embroidery and soft cotton. Love the “hippie” style (and I remember those days). I ordered a medium and it’s fine except for sleeves being a bit short. I usually wear a size 12.

Lace Insert TshirtMore reviews of this product (2)View product websiteSweet and simple. Deep blue-green color is beautiful. Haven’t worn it yet,

Chambray Popover ShirtMore reviews of this product (1)View product websiteI returned it because it was WAY too big.

Collarless Lightweight Linen JacketMore reviews of this product (2)View product websiteIt’s a great jacket and exactly what I was looking for. However, one of the shoulder seams had a hole in it- the stitching was torn away. The way the garment is sewn made it impossible for me to sew...Read all

Pattern Zip Neck CardiganMore reviews of this product (1)View product website

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