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Sturgess Motor Group Reviews

http://www.sturgessgroup.co.uk
Rated
Exceptional

Sturgess Motor Group - Leicester's Leading Car Dealer

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

138

15

4

2

5

164

ratings over the past year

Displaying all 4,658 reviews
Trusted Customer
11 years ago
Date of purchase: 10/31/2013
Consistently high standards of customer service, with a more personal level of interest than experienced…
Consistently high standards of customer service, with a more personal level of interest than experienced in large motor groups.
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Sturgess Motor Group
Sturgess Motor Group
11 years ago
Thank you for your feedback. As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations. It is also our pleasure to provide you with a personal level of interest and we look forward to seeing you again soon. Kind regards Hayden Julian General Sales Manager
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Trusted Customer
11 years ago
Date of purchase: 10/17/2013
Ex service
Ex service
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Sturgess Motor Group
Sturgess Motor Group
11 years ago
Thank you for your feedback. As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations. Kind regards Nigel Smith General Manager
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Trusted Customer
11 years ago
Date of purchase: 10/01/2013
Brilliant service i couldnt have asked for any thing better would always recomend freinds and…
Brilliant service i couldnt have asked for any thing better would always recomend freinds and family
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Sturgess Motor Group
Sturgess Motor Group
11 years ago
Thank you for your feedback. As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations. Thank you for recommending us to your friends and family. Kind regards Nigel Smith General Manager
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Trusted Customer
11 years ago
Date of purchase: 10/30/2013
After sales communication very poor. Still waiting for an answer to my mail of 2/12/13…
After sales communication very poor. Still waiting for an answer to my mail of 2/12/13 re tax disc of my old car? Had a mail back on 4/12 saying Dan Ward on holiday, and my mail would be passed to...

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Sturgess Motor Group
Sturgess Motor Group
11 years ago
We are sorry to hear of the issues you’ve experienced regarding your tax disk. As a family business we take a great deal of pride in customer care so it’s very disappointing to discover that we’ve fallen short of your expectations. We’ll investigate the circumstances relating to your issues and report back to you directly.
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Trusted Customer
11 years ago
Date of purchase: 10/24/2013
Superby presented used jaguar - like new - and stunning customer experience on pickup. Nice…
Superby presented used jaguar - like new - and stunning customer experience on pickup. Nice people to buy from.
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Sturgess Motor Group
Sturgess Motor Group
11 years ago
Thank you for your feedback. As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations. I am really pleased to hear that the handover experience left a good impression! Kind regards Hayden Julian General Sales Manager
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Trusted Customer
11 years ago
Date of purchase: 10/13/2013
Great thank you, couild only have been improved by servicing the car freshly for me…
Great thank you, couild only have been improved by servicing the car freshly for me (and had I not known you wouldnt I would have made it part of the deal) otherwise first class
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Sturgess Motor Group
Sturgess Motor Group
11 years ago
Thank you for your feedback. As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations. Kind regards Hayden Julian General Sales Manager
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Trusted Customer
11 years ago
Date of purchase: 11/21/2013
The entire transaction dealt with in very friendly but professional manner
The entire transaction dealt with in very friendly but professional manner
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Sturgess Motor Group
Sturgess Motor Group
11 years ago
Thank you for your feedback. As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations. Kind regards Scott Allen General Manager
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Trusted Customer
11 years ago
Date of purchase: 11/18/2013
Got good price on new vehicle,
Got good price on new vehicle,
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Sturgess Motor Group
Sturgess Motor Group
11 years ago
Thank you for your feedback. As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations. Kind regards Scott Allen General Manager
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Trusted Customer
11 years ago
Date of purchase: 11/22/2013
excellent service, friendly staff did everything to help me
excellent service, friendly staff did everything to help me
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Sturgess Motor Group
Sturgess Motor Group
11 years ago
Thank you for your feedback. As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations. Kind regards Nigel Smith General Manager
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Trusted Customer
11 years ago
Date of purchase: 11/22/2013
first class service
first class service
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Sturgess Motor Group
Sturgess Motor Group
11 years ago
Thank you for your feedback. As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations. Kind regards Nigel Smith General Manager
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About Sturgess Motor Group
Sturgess Motor Group has a long established history as a leading car dealer in Leicestershire. The company was originally founded in 1897 by Walter E. Sturgess when he set up a small shop in the West End of Leicester manufacturing, selling and servicing bicycles known as W.E. Sturgess & Sons. Since 1897, Sturgess Motor Group has grown to become one of the oldest family-operated motor dealers in the UK and also one of the most respected names in UK motor retailing. With a strong reputation for outstanding customer service in the local community and a reputation as a leading motor retailer in the wider community, Sturgess Motor Group has been a trusted name for more than 120 years. Sturgess Motor Group are not the biggest car dealer in the country and have no intentions of being so. Instead, Sturgess Motor Group strive to maintain a reputation as a professional company dealing in high quality vehicles and delivering exceptional customer service to drivers in Leicestershire.
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01162363674
Cropston Road, Anstey, Leicester, Leicestershire, LE7 7BP, United Kingdom
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About Sturgess Motor Group
Sturgess Motor Group has a long established history as a leading car dealer in Leicestershire. The company was originally founded in 1897 by Walter E. Sturgess when he set up a small shop in the West End of Leicester manufacturing, selling and servicing bicycles known as W.E. Sturgess & Sons. Since 1897, Sturgess Motor Group has grown to become one of the oldest family-operated motor dealers in the UK and also one of the most respected names in UK motor retailing. With a strong reputation for outstanding customer service in the local community and a reputation as a leading motor retailer in the wider community, Sturgess Motor Group has been a trusted name for more than 120 years. Sturgess Motor Group are not the biggest car dealer in the country and have no intentions of being so. Instead, Sturgess Motor Group strive to maintain a reputation as a professional company dealing in high quality vehicles and delivering exceptional customer service to drivers in Leicestershire.