Deliver items to the correct address and keep me informed of when items will be delivered
jeanetteseton
Seton
5 years ago
Thank you for your valued feedback. We understand that a member of our customer service team has already been in touch. I apologise for the delay in your delivery due to an error made on our part, the delivery address was incorrect on your order causing the issue. I believe that the delivery has now been rebooked and will be with you shortly. We would like to assure you that we do make every effort to ensure our orders are correct on entry and this was an unusual case which is not typical of our service. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
The service itself was good however, I was put on an auto mailing list and despite repeated requests to come off over the space of two weeks this didn't happen. In the end I have had to block their...
Seton service was excellent, the delivery was really fast as well. Communication excellent.
Product reviews
Date of purchase: 05/28/2021
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Mrs Jobyna Burnand
Feefo Verified
5 years ago
What Mrs Jobyna Burnand said about Seton:
I did not get the Clinell I was sent another product.
jeanetteseton
Seton
5 years ago
Thank you for your valued feedback. Our customer service team have tried to contact you to resolve the issue. May we apologise for any inconvenience caused, by us sending an alternative product to the one you ordered. Due to the current circumstances surrounding supply of covid related products, it has been very difficult to give guaranteed delivery times due to the demand. We have tried to keep in touch with our customers offering alternatives where possible. If the alternative product is not suitable we are more than happy to issue a refund or alternative product. Please accept our apologies that the service you received in this instance was not to our usual standard. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.