JustAirTicket.com is no longer an active Feefo customer
Displaying all 4,191 reviews
Trusted Customer
7 years ago
It was easy and cheap to buy from website. Verification process was fast and clear. Operator was really nice.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for the review, we are very glad that you had a great booking experience with us and we will continue to deliver great experiences thank you for your business with us and we look forward to be part of your future trips. Thank You!
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Trusted Customer
7 years ago
Thorough
I bought my tickets last evening and got a call for verification this morning. I appreciate the verification and am expecting the tickets to arrive momentarily. I was a little confused about how...
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JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for taking the time to review your experience with us and glad to hear that your booking experience with us was positive. We do call verification on each and every reservation. This is also to ascertain that the cardholder is participating in the transaction and to verify the legitimacy of the ticket purchase also to cross check all the trip details are correct before sending the e-tickets so that the customers does face any problem at the time of travel. We truly appreciate your business and hope to be part of your future trips. Thank you
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Trusted Customer
7 years ago
What Trusted Customer said about JustAirTicket.com:
Quick although I feel that it could have been part of the online check out
Follow through for verification.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your experience with us and glad overall your experience with us was positive. We also would like to inform you that once the online booking is completed on every reservation we exercise a “Verification Process” in order to be able to validate the authenticity of the ticket orders. This is also to ascertain that the cardholder is participating in the transaction and to verify the legitimacy of the ticket purchase and for the cardholder safety. Thank you!
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Trusted Customer
7 years ago
Very easy and smooth transaction
Ronald Antonio was very thorough and helpful on the phone.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for leaving such a nice review and glad you had a wonderful experience with us and our dedicated staff will be pleased to learn of your high praise. We thank you for your business and hope to serve you again very soon. Thank you!
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Trusted Customer
7 years ago
Joe was Very helpful and kind And help me a lot and I was very grateful for that. Joe did a wonderful job and I thank him for a job well done.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we are glad to hear that you are happy with our services provided to you by our agent and thank you for your business with us and we look forward to be part of your future trips. Thank You!
Trusted Customer
7 years ago
I got a phone call and email today from just air ticket.com to asked me to provide a clear colored scan copy of my credit card and driver license / passport send to support @justairticket.com that is ridiculous and Joe told me a lie about I have to pay 60 dollars for two check in luggage he said it’s not free from airline anymore . I thought I got really good service But by calling United airline today and found out it was a scam. I have been a loyal customer for years but no more .
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for taking the time to review your experience with us. We, first of all, would like to apologize for the inconvenience caused to you and there might have been a misunderstanding as we checked on your ticket you are allowed to carry 2 free checked bag and 1 carry on also you double check with the airline directly visit their website your ticket is confirmed with United as well. If the united airline is saying that we are a scam we can do a three-way conference with them directly to clear out the misunderstanding. So, we hope you will give us an opportunity to discuss this further with you and hope to resolve this to your benefit and earn you back as a customer. Please feel free to contact us at 1800-940-9345.Thank you!
Trusted Customer
7 years ago
This is not misunderstanding at all situation I asked Joe why do I have to pay luggage now ? I have been flying with United Airline for years always included two free luggages when did it change ? he told me about a month ago. He said the price on Internet doesn’t include any free check in luggage if I don’t buy from you guys then airline will charging me for 75 bucks for it. I am not making this up and please go listen the tape recorder them you will find out your employees is changed me something should be free and I said it was a scam . I did not said airline said that so please don’t put the words in my mouth.
And I got an e- ticket from UA airline before you guys called me numbers time to ask for ID copy.... so my tickets can process.. what was that ?? I bought tickets every where no one ever asked for ID and passport copies ever and I said I will not give you guys that copies but next day another employee called me and asked for the same stuff again??
If you have a moral conscious then you will refund me the overcharged money .
Talk to Joe Smith Ext 809 or listen the tap recording about all the conversations.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
We will like to clarify that the original ticket that you saw on our website before booking with our agent over the call that deal does not include free baggage as it was a basic economy class fare,that is why our agent inform you the same that you will have to pay for the Baggage if you book the deal which was available on the website,So he offers you the standard economy class fare wherein free 2 pieces of check-in bag was included with the ticket cost, for all maximum major airlines free baggage is not provided with the basic economy ticket. Also on every booking, we do a verification process by asking one ID of the cardholder if the cardholder is purchasing a ticket on behalf of the passenger. This is also to ascertain that the cardholder is participating in the transaction and to verify the legitimacy of the ticket purchase. The verification process might sound a little absurd as many may have not gone through such verifications in the past with other travel agency, but again we do this just to prevent fraudulent activity with the card. Being our loyal customer we will never try to miss-sell you or misguide you anything and we will always assist the customer's appropriately abiding by the rules and restrictions keeping in mind that every customer's concern is important. Thank you!
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Trusted Customer
7 years ago
What Trusted Customer said about JustAirTicket.com:
Take action very fast
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your experience with us, we, as an online travel agency are here to assist our customers to their fullest satisfaction and glad we were able to deliver it to you. Thank you for your business and we will remain serving you the best. Thank you!
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Trusted Customer
7 years ago
Great experiece with Matthew Cameran (sp/)
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we are glad to hear that you are happy with our services provided to you by our agent and thank you for your business with us and we look forward to be part of your future trips. Thank You!
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Trusted Customer
7 years ago
What Trusted Customer said about JustAirTicket.com:
Quick to place online reservation, however, not happy baggage info was not included, told by Jean I now need to call the airlines and most likely have to pay more at the airport.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your experience with us. We, first of all, would like to apologize for the inconvenience caused to you. For all spirit airline flights within the US, the baggage allowance is not free. Baggage fee is payable at the airport and also majority of the Airline does not provide free baggage for a basic economy class ticket. We are so sorry for the inconvenience.Thank you!
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Trusted Customer
Smyrna, TN
7 years ago
What Trusted Customer said about JustAirTicket.com:
Good customer care
The customer care representative, Victoria, was very helpful and personable. I had no trouble sitting out the details of my flight.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your experience with us, we are pleased to hear that you are satisfied with our services and we truly appreciate your business and giving us a chance to serve you our role is to make sure that our customer get the best booking experience and we will continue to offer you the best thank you for doing business with us and hope to have you back in the near future. have a great trip!
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Trusted Customer
Seattle
7 years ago
What Trusted Customer said about JustAirTicket.com:
Great fares, smooth process
From booking to getting the e-ticket the process went fine. I was able go get a much. cheaper fare than other competitors.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your booking experience with us we are pleased to hear that you are satisfied with our product and services and we truly appreciate your business and giving us a chance to serve you our role is to make sure that our customer get the best deal and we will continue to offer you the best thank you for doing business with us and hope to have you back in the near future.have a great trip!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
