JustAirTicket.com is no longer an active Feefo customer
Displaying all 4,191 reviews
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Trusted Customer
7 years ago
What Trusted Customer said about JustAirTicket.com:
Jordon was helpful! helped me sort out problems
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
We appreciate you taking the time to provide us with such detailed feedback and very happy to hear that our staff and service met your needs and expectations. our top priority is to make our customer happy and we are looking forward to serving you the best.Thank you!
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Trusted Customer
7 years ago
What Trusted Customer said about JustAirTicket.com:
Excellent customer service from Amber! I made an error and double booked my flight and before I had the chance to dial your number to fix, my phone was already ringing! She fixed in less than a...
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JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for reviewing us, and we are pleased that you enjoyed our services and we will be sure to let our Agent know how much of an impact She made on your experience. We thank you for doing business with us. Hope to serve you again. Take care!
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Trusted Customer
7 years ago
John was very helpful in confirming the ticket I purchased for my son. However, I wasn’t happy with the fact that i wasn’t informed and/or been advised during our conversation that the 3rd party I...
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JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
We are incredibly grateful that you took the time out to leave us and glad overall your experience with us was positive we want to extend our sincerest apologies concerning the issues and not explaining you in details why the verification required with your bank in most of the ticket orders we exercise a “Verification Process” in order to be able to validate the authenticity of the ticket orders. Further verifying the card holder’s name billing address and the phone with the bank is part of our verification protocol that we as an online travel agency has made mandatory for every booking made offline or online, in order to ensure that no one is misusing the card. This is also to ascertain that the cardholder is participating in the transaction and to verify the legitimacy of the ticket purchase. The verification process might sound a little absurd as many may have not gone through such verifications in the past with other travel agency, but again we do this just to prevent fraudulent activity with the card. Thank you!
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Trusted Customer
7 years ago
Very well service..*****
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your review with us and we are glad to hear that you are happy with our services we thank you for giving us a chance to serve you and we will continue to serve you the best. Thank you!
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Trusted Customer
7 years ago
Satisfaction
Dennis Parker is patient and fantastic
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
We appreciate your feedback and we are glad to hear that you are happy with our services provided to you by our agent. We truly appreciate your business and hope to be part of your future trips. Thank you!
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TC
Trusted Customer
7 years ago
What Trusted Customer said about JustAirTicket.com:
Excellent service
Your staff, John, Charlie and Eric, are so kind and polite. It's my second purchase and I definitely recommend your company to everyone.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your booking experience with us and glad that you are satisfied with the services provided by our customer support team and we will continue to serve the best. Don't hesitate to call us if there's anything we can help you with. Thank you and take care!
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Trusted Customer
7 years ago
Another great experience!
Great price on tickets and very helpful rep!
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your booking experience with us we are pleased to hear that you are satisfied with our product and services and we truly appreciate your business and giving us a chance to serve you our role is to make sure that our customer get the best deal and we will continue to offer you the best thank you for doing business with us and hope to have you back in the near future.Have a great trip!
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Trusted Customer
7 years ago
Good customer service from Jordan. There was a price issue from the site and the airline but they took care of the slight difference and they fixed it for me. Very helpful
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your experience with us, we are pleased to hear that you are satisfied with our services and we truly appreciate your business and giving us a chance to serve you our role is to make sure that our customer get the best booking experience and we will continue to offer you the best thank you for doing business with us and hope to have you back in the near future. have a great trip!
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TC
Trusted Customer
phoenix, Arizona
7 years ago
What Trusted Customer said about JustAirTicket.com:
Both agents were very helpful! Charlie and Shordin. very thorough
first I brought the ticket through internet. then Charlie called explaining that the purchase price does not include baggage. I will have to pay at the airport. He told me very graciously . I guess...
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JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your experience with us, we, as an online travel agency are here to assist our customers to their fullest satisfaction and glad we were able to deliver it to you. Thank you for your business and we will remain serving you the best. Thank you!
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Trusted Customer
7 years ago
I will also make sure my family and friends knows my experience with them
Very poor and unprofessional. i am not doing business with them.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for taking the time to review your experience with us. We, first of all, would like to apologize for the inconvenience caused while trying to book your airline ticket with us. We also would like to inform you that fares and availability are not under our control as it strictly depends on the availability of the inventory. When we priced the ticket, the negotiated fare quoted at the time of advertising/disclosing on the website, was no longer accepted by the airline due to which we need to re-price the tickets. As a travel agency, we are put our best to provide cheaper fares to all our customers and we will ensure to provide a better booking experience. Again, we are very sorry for the inconvenience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.