Thank you for your comments, I am pleased to read that you were happy with your purchase.
On our website products which are not "Special Order" should show as In Stock, Out of Stock or Awaiting Stock. If we are "Awaiting Stock" the etimated number of weeks, until we expect to receive the stock, should also be displayed. I am sorry to hear that on this occasion the advisor, that you spoke with, appeared confussed about the stock situation.
I do hope that you will continue shopping with Heal's in the future.
Regards
Freddie