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Heal's Reviews

Beautifully designed, high quality furniture and homewares from the UK's longest established interiors retailer

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ratings over the past year

Heal's is no longer an active Feefo customer
Displaying all 9,281 reviews
Trusted Customer
11 years ago
Date of purchase: 01/05/2014
I bought some wallpaper rolls at Heal's (online) which were delievered on time.
I bought some wallpaper rolls at Heal's (online) which were delievered on time.
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Heal's
Heal's
11 years ago
Thank you for your feedback. I am pleased to read that you are happy with both the wallpaper and the service that you received. Regards Freddie
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Trusted Customer
11 years ago
Date of purchase: 01/05/2014
The product is excellent but internet sales could be substantially better. The staff when 'phoned…
The product is excellent but internet sales could be substantially better. The staff when 'phoned were very helpful but there was considerable confusion about items being in stock and when they would...

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Heal's
Heal's
11 years ago
Thank you for your comments, I am pleased to read that you were happy with your purchase. On our website products which are not "Special Order" should show as In Stock, Out of Stock or Awaiting Stock. If we are "Awaiting Stock" the etimated number of weeks, until we expect to receive the stock, should also be displayed. I am sorry to hear that on this occasion the advisor, that you spoke with, appeared confussed about the stock situation. I do hope that you will continue shopping with Heal's in the future. Regards Freddie
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Trusted Customer
11 years ago
Date of purchase: 01/04/2014
Excellent and swift delivery
Excellent and swift delivery
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Heal's
Heal's
11 years ago
Thank you for your feedback. I am pleased to read that you are happy with both the product and the service that you received. Regards Freddie
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Trusted Customer
11 years ago
Date of purchase: 01/02/2014
Contact regarding the delivery was made within the expected timescales and the courier was flexible…
Contact regarding the delivery was made within the expected timescales and the courier was flexible as regards to delivery dates
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Heal's
Heal's
11 years ago
Thank you for your feedback. I am pleased to read that you are really pleased with your table and that the courier was able to be flexible with regard to delivery dates. I do hope that you will continue to enjoy shopping with Heal's in the future. Regards Freddie
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Trusted Customer
11 years ago
Date of purchase: 01/04/2014
Fast response to emails and excellent customer service when another product was broken in transit
Fast response to emails and excellent customer service when another product was broken in transit
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Heal's
Heal's
11 years ago
Thank you for your feedback. I am pleased to read that you are happy with both the product and the service that you received. Regards Richard
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Trusted Customer
11 years ago
Date of purchase: 01/05/2014
Fast friendly and efficient.
Fast friendly and efficient.
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Heal's
Heal's
11 years ago
Thank you for your comments With Mistral being one of our best selling sofas and British made I am pleased to hear you are happy with the quality and I'm sure that you will be enjoying it for years to come. Regards Johan
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Heal's
Heal's
11 years ago
Thank you for yuor comments With Mistral being one of our best selling sofas and British Made we are pleased to hear you are happy with the quality and surely hope you will be enjoying it for years to come. Regards Johan
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Trusted Customer
11 years ago
Date of purchase: 01/07/2014
Fast, reliable service
Fast, reliable service
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Heal's
Heal's
11 years ago
Thank you for your feeback. I am please to hear that you were happy with both the product and the service that you received. I do hope that you will continue to enjoy shopping with Heal's in the future. Regards Freddie
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Trusted Customer
11 years ago
Date of purchase: 01/06/2014
Excellent service
Excellent service
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Heal's
Heal's
11 years ago
Thank you for your feedback. I am pleased to hear that you were happy with both the product and the service that you received. I do hope that you will continue to enjoy shopping with Heal's in the future. Regards Freddie
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Trusted Customer
11 years ago
Date of purchase: 01/06/2014
Quick response to product inquiry . Fast and efficient delivery
Quick response to product inquiry . Fast and efficient delivery
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Heal's
Heal's
11 years ago
Thank you for your comments. I am please to read that you were happy with both the product and the service that you received. I do hope you will enjoy shopping with us again in the future. Regards Freddie
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Trusted Customer
11 years ago
Date of purchase: 01/05/2014
Interesting products
Interesting products
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Heal's
Heal's
11 years ago
Thank you for your feedback. I am pleased to read that you were happy with both the product and the service that you received. Regards Freddie
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About Heal's
Heal's - Where Design Lives. Since 1810, Heal's has been at the forefront of design innovation and a great place to discover the latest in contemporary furniture and homewares. We believe in selling products only of the highest level of craftsmanship and construction. We try and deliver great customer service at all times and will always work to redress real issues.
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196 Tottenham Court Road, London, London, Greater London, W1T 7LQ, United Kingdom
Why trust Feefo reviews?

About Heal's
Heal's - Where Design Lives. Since 1810, Heal's has been at the forefront of design innovation and a great place to discover the latest in contemporary furniture and homewares. We believe in selling products only of the highest level of craftsmanship and construction. We try and deliver great customer service at all times and will always work to redress real issues.