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Headwater Reviews

http://www.headwater.com

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

128

5

1

2

1

137

ratings over the past year

1,513 out of 1,512 reviews

MS

Mr Shaw

Headwater Verified

4 years ago

What Mr Shaw said about Headwater:

Katie was extremely professional, helpful and friendly in dealing with my enquiry. Quotation & itinerary came through same day. My planned trip is 12 months away so some details still need...

0

Trusted Customer

Headwater Verified

4 years ago

Hoping it gets better!

After initial enthusiasm with holiday options, attention to detail has been poor. Reluctance to talk over the phone rather than constant emails could help sort some of the problems.

0

Trusted Customer

Headwater Verified

4 years ago

The agent I spoke with - Karen Ross was very warm ,helpful and had a very -can do attitude.

0

Trusted Customer

Headwater Verified

4 years ago

Rapid and friendly service.

Rapid response to an online query. Friendly staff when I phoned to book. Only quibble no description of holiday to download.

0

Trusted Customer

Headwater Verified

4 years ago

My holiday to Italy has been cancelled

Holiday company were not very good at decided that partially vaccinated people that the Italian authorities mention does not apply to unvaccinated. I did not want to spend 5 days locked up in a hotel...

0

Trusted Customer

Headwater Verified

4 years ago

Generally very efficient and helpful. All hassle free.

0

MW

Mr Wilcox

Headwater Verified

4 years ago

What Mr Wilcox said about Headwater:

Confirmed holiday quickly enough but some confusion about what was included and error on invoice.

0

MH

Mr Hadden

Headwater Verified

4 years ago

What Mr Hadden said about Headwater:

I was contacted the day after I made the booking/enquiry to be told that there was no availability for my chosen dates and I was asked to consider alternative dates. I have communicated that other...

0

MH

Mr Hadden

Headwater Verified

4 years ago

What Mr Hadden said about Headwater:

The reason for the neutral score is that I have not yet been contacted by Headwater about this booking/enquiry, other than the auto email. Since making the enquiry, today I messaged Headwater...

0

MT

Mr Turner

Headwater Verified

4 years ago