Quick, professional service, following the changes to an organised holiday to deliver a bespoke package
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ANTHONY SHERRARD
Feefo Verified
3 years ago
What ANTHONY SHERRARD said about Headwater:
I needed to chase the quotation, hence only four stars.
Once received, it was easy to amend & agree the holiday details on the phone. I paid the deposit on the phone & explained that we were familiar...
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Trusted Customer
Feefo Verified
3 years ago
Very helpful
Lauren was so helpful and very efficient.
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JC
JAN CHRISTENSEN
Feefo Verified
Australia
3 years ago
What JAN CHRISTENSEN said about Headwater:
Get your details right
I will do the walk in May and you made me panic that I made a mistake in my booking. Do NOT send forms like this without check8ng details
Paula Farmer
Headwater
3 years ago
Thank you for taking the time to post your review. We are truly sorry that you were concerned on receipt of this document. We will be more than happy to discuss the standard form sent to you following your recent holiday booking.
Kind regards
Headwater Customer Services
JC
JAN CHRISTENSEN
3 years ago
Thank you for actually reading the response. I am sure you will rectify sending out satisfaction surveys before people have actually completedbtheir holiday.
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ANDREW MASON
Feefo Verified
3 years ago
What ANDREW MASON said about Headwater:
Always very easy to deal with.
Paula Farmer
Headwater
3 years ago
Following your recent booking we would like to thank you for taking the time to post such welcoming comments
Kind regards
Headwater Customer Services
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VERONICA HUDSON
Feefo Verified
3 years ago
What VERONICA HUDSON said about Headwater:
Prompt relies and excellent information
Paula Farmer
Headwater
3 years ago
Thank you so much for taking the time to post your review. Your comments are very welcoming.
Kind regards
Headwater Customer Services
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EA
EIRIKSINA EYJA ASGRIMSDOTTIR
Feefo Verified
3 years ago
What EIRIKSINA EYJA ASGRIMSDOTTIR said about Headwater:
Very swift and trustworthy.
Paula Farmer
Headwater
3 years ago
Thank you for your positive and kind comments
Kind regards
Headwater Customer Services
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Trusted Customer
Feefo Verified
3 years ago
Booking efficiently dealt with
Listened carefully to my requirements.ts. and willing to discuss a number of alternatives.. No pressure. efficient and pleasant.
Paula Farmer
Headwater
3 years ago
Thank you for posting such welcoming and positive comments
Kind regards
Headwater Customer Services
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Trusted Customer
Feefo Verified
3 years ago
Very helpful. Great service. Thank you.
Paula Farmer
Headwater
3 years ago
Thank you for taking the time to post your feedback. Your kind comments are very well received.
Kind regards
Headwater Customer Services
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Trusted Customer
Feefo Verified
3 years ago
Easy to contact by phone. Efficient service and Noanne was pleasant and helpful.
Paula Farmer
Headwater
3 years ago
Thank you for taking the time to post your review. It is always a please to read such welcoming feedback.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!